Salary is commensurate with experience and education.
Shift:
First Shift
Notes:
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years.
UW Information Technology (UW-IT) is the central information technology organization for the University of Washington (UW), responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW medical centers, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service.
UW-IT’s IT Infrastructure Division (ITI) provides knowledgeable system design and administration, software engineering, and operational support for academic systems, administrative systems, and research computing.
The Managed Workstation Service (MWS) within ITI oversees a managed workstation environment with more than 3,000 desktops that includes back-end infrastructure (such as file services and configuration management tools), Windows client OS images, data collection/reporting, and integrations with other infrastructure.
UW-IT has an outstanding full time opportunity for a Windows System Engineer Tier 3.
The ideal candidate for this Windows Engineer position will be a team-oriented IT professional, who is experienced in managing and maintaining Microsoft Windows workstations and servers at scale, including: designing, integrating, and implementing systems and applications in support of a managed workstation service within a diverse, distributed enterprise environment. This position uses PowerShell to remotely manage thousands of end user workstations and collect data from various systems of record to ensure that workstations are functioning efficiently, securely, and responsively. This position supports the research, teaching, and administrative missions of the University in a 24x 7 environment.
REQUIREMENTS:
Bachelor’s Degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Requires a minimum of three years’ technical experience managing and maintaining Windows 7 and/or Windows 10 in an Active Directory (AD) domain environment.
Demonstrated skill in troubleshooting and resolving complex problems with Windows 7 and/or Windows 10.
Experience with Windows client OS deployments using Operating System
Deployment (OSD), Microsoft Deployment Toolkit (MDT), Imaging and Configuration Designer(ICD), or Windows Deployment Services (WDS).
Experience with System Center Configuration Manager (2012 R2 or 2016), InTune or similar configuration management tools.
Experience with PowerShell for task automation, remote systems management, configuration, and/or data collection/reporting.
Experience with Windows Management Instrumentation (WMI)
Experience with Windows file services and Distributed File Services (DFS)
Experience with Windows networking
Experience with Bitlocker
Demonstrated ability to learn quickly and apply new technologies.
Demonstrated ability to work with minimal supervision, both independently and as part of a team.
Demonstrated analytical and creative problem-solving skills.
Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills and personal interaction abilities.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DESIRED:
Experience managing Windows clients at scale is highly desired.
Knowledge of system security practices, intrusion detection, auditing, and mitigation methods on Windows OS.
Experience with the following technologies:
Microsoft Azure
Windows Hyper-V
Windows Server Update Services (WSUS)
Querying and updating records in Microsoft SQL Server
Unified Extensible Firmware Interface (UEFI) / SecureBoot
Domain Name Services (DNS)
Virtual Private Network (VPN)/ Internet Protocol Security (IPSec)
Firewalls
Kerberos
x509 certificates
ServiceNow
AntiVirus (Windows Defender, Sophos Endpoint, or other enterprise products)
Experience in a research university or other academic institution.
Experience in complex technical projects.
Knowledge of Information Technology Infrastructure Library (ITIL)
CONDITIONS OF EMPLOYMENT:
Working conditions include typical office environments and university data centers.
This is an essential position and is required to reportly to work when UW suspends operations.
Position participates in a 24x7 on-call rotation and must be able to support go-lives and respond to outages during off-hours.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
