15 days old

Vice President, Transaction Banking (Wealth Management)


+ Develop and execute transaction banking growth strategies to boost the usage of payment services and share of wallet.

+ Own the digital journey of payment services and constantly explore product innovation, optimization and seamless experience.

+ Lead the team to interact with various stakeholders on the design of end-to-end digital payment journey and ensure adequate transaction security for clients.

+ Heavily involve in system enhancement projects with close collaboration with the technology team to deliver system changes.

+ Develop robust MIS and derive concrete insight to understand customer behavior and usage trend, and in turn drive continuous advancement of payment experience.

+ Keep abreast of the latest market landscape to ensure Citis competitiveness and actively capture opportunities to bring innovative payment solutions.

+ Work with internal stakeholders in the planning, development and implementation of creative marketing campaigns to drive the usage of payment services and boost the customer stickiness.

+ Ensure product control and always adhere to internal policies and external regulations.

+ Empower and motivate teammates to sustain a capable and high-performing team.


+ Bachelors degree in Finance or other relevant qualifications.

+ Minimum of 8 years of relevant experience in payment services, retail digital experience and/or customer journey development.

+ Strong project management ability to manage complex projects with multiple deadlines and shifting priorities.

+ Result-oriented with proven track record of driving business growth and delivering results.

+ Excellent interpersonal skills to communicate and collaborate with various stakeholders and the technology team.

+ Strong client-centricity to deliver seamless digital payment journey with innovative ideas.

+ Proficient in both English and Chinese.


**Job Family Group:**

Product Management and Development


**Job Family:**

Product Management


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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