12 days old

UXDesign Researcher - Minneapolis, MN

U.S. Bank
Minneapolis, MN 55405
U.S. Bank is seeking a talented **User Experience (UX) Design Researcher** to conduct and deliver UX research with our team in Minneapolis, MN. In this role you will be a champion for our users by bringing their unique perspective to the table through sound research and knowledge of User Centered Design practices. Primary Responsibilities: Thoughtfully scopes research to articulate specific customer/user problem statements. Conducts and delivers user experience (UX) design research work that meets or exceeds the stated business goals and which is clearly and objectively measured and reported to prove our return on design investment. Gain user insights by utilizing methods such as qualitative in-depth interview, co-design sessions, stakeholder interviews, diary studies, quantitative surveys, contextual inquiries and usability testing etc. Leads and crafts UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners. Partners effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics, delivery PMO, Information Technology and other teams to strengthen relationships and understand the business while delivering solid research. Derives measurable objectives against which UX research work will be evaluated for success. Partners with lead researchers to assist in the management of UX research team processes such as; knowledge management library, invoicing, vendor management, templates, and other research processes and duties. **Qualifications:** Basic Qualifications - Bachelors degree, with an emphasis on UX, design research, psychology, social science or another relevant field preferred, or equivalent experience - One to three years of UX design research experience Preferred Skills/Experience - Familiar with a variety of research methodologies, when to apply them, and when to make tradeoffs - Ability to deliver impactful and clear UX design research in a way that drives and directs better product/project outcomes - Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions - Familiar with agile project management and how UX research functions within it - Demonstrated analytical, decision-making and problem-solving skills **Job:** Information Technology **Primary Location:** Minnesota-MN-Minneapolis **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 190035636 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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Posted: 2019-10-31 Expires: 2019-11-30

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UXDesign Researcher - Minneapolis, MN

U.S. Bank
Minneapolis, MN 55405

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