1+ months
2018-05-032018-08-08

UX/UI Designer/Research Specialist

Cengage Learning
Temecula, CA 92589
**.** **Do you dare to reinvent the future of education?** At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will pioneer transforming the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion. **Are we right for you?** We bring our A game, unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, everything we do, we do for the learner. **What You'll Do Here:** We have an outstanding opportunity at ed2go for a User Experience Specialist who is highly motivated to join a growing company. Are you passionate about creating streamlined, effective user experiences? Do you have the strategic and executional skills to intelligently guide the business towards the right processes, sales funnel optimizations and customer experience? Do you thrive in small, active groups, and are you able to unite teams to a vision and results? If so, read on and wed love to hear from you. Overall, the position will guide the company with the research, development and optimization of user experiences, ranging from educational pages to e-Commerce sites to our online classrooms and other applications, looking for innovative ways to improve understanding of our products, reduce barriers to enrollment, and streamline user experiences. Youll be working with multiple teams across our organization, bringing your energy and focus to a fun and challenging environment. **Responsibilities:** + Gather and analyze both qualitative and quantitative data through surveys, focus groups, interviews, etc., to help us better understand our target audience and their motivations, how they interact with our products, and what barriers may exist to improving their experiences and enrollments. + Use those findings to generate actionable recommendations for product and process enhancements that will improve user experiences. + Design and present those recommendations via wireframes and other conceptual designs + Work with Marketing to perform competitor research to help us understand and improve our value and differentiation in the online education marketplace, focusing on experiential improvements + Work with Sales & Product Marketing to help develop buyer personas and create individual and scalable user journeys to help educate prospects about our product offerings based on that research + Closely collaborate with key stakeholders to optimize the entire student journey **Skills You Will Need Here:** + Bachelor's degree in Human-Computer Interaction, User Experience Research/Design or similar; or equivalent relevant work experience + 2+ years experience in a relevant User Experience role with a deep understanding of best practices for user experience in both e-Commerce and application design + Experience with A/B testing strategies and tools, such as Optimizely and UserTesting + Experience with Microsoft Office products Word, Outlook, Excel, PowerPoint + Extensive experience with UI/UX software, such as Balsamiq, Sketch, Axure, Adobe XD + Demonstrated ability to execute successful projects with minimal supervision in a fast-paced environment + Some travel required \#LI-MR1 **Requisition ID** _2018-4764_ **Job Function** _Marketing_

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UX/UI Designer/Research Specialist

Cengage Learning
Temecula, CA 92589

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UX/UI Designer/Research Specialist

Cengage Learning
Temecula, CA
US

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