1+ months

User Applications Liaison I

Raytheon Missle Systems
Minot Air Force Base, ND 58705

Job Description:
Raytheon Intelligence & Space (RIS) Field Engineering (FE) is seeking a User Applications Liaison I for Technical Support Services for the F-15 Lean Depot Management System (LDMS) at Tinker Air Force Base, OK.
Purpose: The candidate will work at the customer site and be the primary Point of Contact (POC) for the Lean Depot Management System (LDMS).
LDMS is a sophisticated Manufacturing, Repair & Overhaul (MRO) system that touches most aspects of United States Air Force (USAF) depot operations starting with the Request for Quote (RFQ) and ending with a sold manufactured or repaired asset.
LDMS automates much of the manufacturing and repair process with a focus on reducing data entry while providing meaningful management and engineering metrics. Responsibilities shall include, but are not limited to the following:
Provides level-one technical support.
Investigates end-user problem reports and submits software bug reports or enhancement requests, as required.
Functions as a LDMS system administrator.
Inputs and maintains LDMS system tables.
Investigates and validates part data.
Researches and inputs illustrated parts breakdown data.
Reviews and attempts to resolve part ordering problems, which may require interfacing with DLA, planning and/or scheduling personnel.
Updates the LDMS database as needed when a problem is resolved.
Reviews maintenance data entries to ensure shop personnel are entering data correctly.
Performs end-user training as required.
Training may consist of one-on-one instruction or class instruction as specified by the customer.
Assists in the generation of reports.
Required Skills:
Basic computer literacy with the ability to quickly learn new software applications.
Good written and verbal communication skills.
Able to interface directly with the customer and provide basic technical support.
Team oriented worker, self-starter.
Ability to organize and work on multiple tasks at one time.
Desired Skills:
CompTIA Security+ or A+ Certification
Experience with Air Force Illustrated Parts Breakdown Technical Orders.
Experience working in a USAF depot repair facility.
Typical Minimum Experience: 2 years
Flexible work schedule may require working on some weekends and evenings.
Travel may be required.
Secret Clearance (current existing clearance).
Required Education (including Major):
Bachelors Degree in a technical field and a minimal experience, or an Associate degree with 2 years of experience, or HS Diploma/GED with 4 years of related experience.
Special Requirement:
Must be able to obtain a Secret Level Clearance.
This position requires U.S. citizenship for purposes of obtaining clearances.
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.
162934

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Posted: 2020-07-01 Expires: 2020-09-01

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User Applications Liaison I

Raytheon Missle Systems
Minot Air Force Base, ND 58705

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