1+ months
2018-06-222018-08-24

TTS Global T&E Product Manager, VP

Citigroup
New York, NY
  • Primary Location: United States,New York,New York
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18041642

Description


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citis Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients and the publics trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
This role is part of the Global Product Team, with responsibility for product positioning, business management, sales enablement, and partnership/alliance development for Citis Travel and Entertainment (T&E) card-based solutions.  The T&E solution set forms the core product of Citis Commercial Card business and strategy, touching more than 5 million cardholders globally and thousands of corporate and public sector card programs in every region.  This position will have senior-level exposure and play a leading role in managing the current portfolio and product set, determining the strategy for our T&E solutions as well as the allocation of investment dollars to execute the strategy globally.
The T&E product Manager will support the portfolio of T&E commercial card solutions and services, including traditional walking plastic corporate travel cards, Central Travel (lodged) Accounts, and Virtual Cards for Travel.  The role will also help develop and manage a customer experience strategy, support mobile enablement initiatives including our mobile app and on-line tools, self-service initiatives, and communications and training for cardholders and program administrators.  The T&E product manager will also help develop and expand partnerships and alliances within the T&E ecosystem to create alliances/partnerships with leading and emerging providers, and develop innovative and turn-key solutions between Citi Commercial Cards and other players in the sharing economy, travel, and payments networks. 
This candidate will be expected to be an evangelist for Commercial Cards both internally and to the marketplace.  The T&E will be expected to support client discussions to help drive wins, program growth and new deal ramp. The successful candidate will be a self-starter and a team player, working with regional Product teams, Product Sales and Account Management, and functional teams globally.  The T&E Product Manager will also work with internal partners across Transaction Services and the Institutional Clients Group to drive the visibility and positioning of Commercial Cards.  The product manager will also support product-level relationships with Visa and MasterCard, and other third-party partners and providers.
Financial objectives will be set consistent with product and business objectives.

Qualifications


Qualifications and Competencies
  • Knowledge and experience in commercial cards and/or the travel industry are highly preferred, but other relevant experience will be considered.
  • Knowledge of industry players and providers, as well as industry networks is preferred.
  • Candidate must be bright, articulate, and hard-working.
  • Communication and interpersonal skills are critical to success in the role, given the level of cross-team and client/sales engagement involved, and senior management exposure.
  • The candidate should be able to work independently and in multi-dimensional teams equally effectively, be creative, and be a critical thinker.
  • Role will have daily interaction with regional (non-US) teams.
  • Some travel should be expected.
  • B.A./B.S. degree preferred

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TTS Global T&E Product Manager, VP

Citigroup
New York, NY

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