16 days old

Traffic Monitoring Operator

Aecom
Miami, FL 33128

United States of America - Florida, Miami

Job Summary

AECOM is actively seeking an experienced, creative, highly talented Control Room Traffic Monitoring Operator in Miami, FL.

The responsibilities of this position include, but are not limited to:

  • Monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed circuit TV, detectors, etc.

  • The operator will act as an emergency dispatcher within a call center environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that required timely and efficient responses.

  • Works under direct supervision performing routine and repetitive duties.

  • Other duties assigned.

  • Works under direct supervision performing routine and repetitive duties.

  • On-the-job training is received in an area of technical specialty.

  • Monitoring the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed circuit TV, detectors, etc.

  • Act like an emergency dispatcher within a call center environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.

  • Other duties assigned

Minimum Requirements

  • High School Diploma or GED equivalent

  • Must pass a State and Federal criminal history/security background check; must also successfully complete Joint Task Force (JTF) Security Clearance Process which includes fingerprinting process

  • Must pass a pre-employment drug screen

  • Physically able, with or without an accommodation, to work in an office environment. Position requires frequent keyboard/mouse operations, performing repetitive fine hand movements, and sitting for long periods of time; rarely standing/walking. Position will include wearing a dispatch headset, viewing CCTV camera displays, and listening to law enforcement radio broadcasts

Preferred Qualifications

  • Good interpersonal skills

  • Good data entry skills

  • Ability to work in a team environment

  • Ability to multi-task

  • Ability to communicate clearly

  • Ability to work alternate work schedules and on-call duties at a 24 hour operation center

  • Skilled in the use of Windows based applications, preferred Internet Explorer, Word, and Excel

  • Knowledge of two-way communication systems

  • Knowledge of the freeway systems within Miami-Dade and Monroe Counties

  • Knowledge of Closed Circuit Television (CCTV) cameras

  • Knowledge of Dynamic Message Signs (DMS) and/or Highway Advisory Radio (HAR)

  • Knowledge of Maintenance of Traffic (MOT)

  • Knowledge of Incident Command System or NIMS

  • One or more years of college

  • Experienced workers from a Call Center, Police/Fire Dispatch Center, or TMC environment either as an operator, call taker, or dispatcher is a plus

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to make amazing happen in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 224336BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Categories

Posted: 2019-09-04 Expires: 2019-10-04

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Traffic Monitoring Operator

Aecom
Miami, FL 33128

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