10 days old

Titles Coordinator-1

Capital One
Plano, TX 75074
Plano 3 (31063), United States of America, Plano, Texas

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Titles Coordinator-1

Do you have titles or lien placement experience? Capital One Auto Finance has an incredible opportunity for you!

Do you enjoying calling on customers, dealerships, DMVs, and other financial institutions to obtain required information? Obtaining information from customers and third parties by being firm and using negotiation/influencing skills to obtain required documents is just what we need!

Responsibilities:

  • Processing lien placement transactions within the Title Department.
  • Place calls to customers, dealerships, DMVs, and other financial institutions. utilize probing questions to obtain required information from customers and third parties and by being firm and using negotiation and influencing skills to obtain required documents.
  • Make contact with COAF borrowers in a professional manner and communicate state specific title requirements in a manner understandable by persons unaware of state titling requirements.
  • Must be able to pre-fill state documents required for lien placement, as well as prepare cover letters and operate fax/copy machines.
  • Track and report productivity results and portfolio volumes in excel.
  • Great attention to detail and be able to type effectively.
  • Communicate effectively both verbally and in writing.
  • Dependable with great ability to drive towards results.
  • Work independently while managing multiple priorities.
  • Have a level of flexibility and be willing to learn while receiving on the job training with no formal classroom training available.

Basic Qualifications

  • High school diploma, GED or equivalent certification.
  • Minimum of 6 months of titles or lien placement experience

Preferred Qualifications

  • 1+ years of titles or lien placement experience
  • Average rating of Strong or higher for the past 6 months
  • No Performance Improvement Plan or Conduct Memo within the past 6 months Excellent communication and negotiation skills
  • Ability to problem solve
  • Strong interpersonal, organizational, and decision-making skills
  • Ability to prioritize and manage multiple tasks in a fast-paced team environment
  • Ability to drive towards results

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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Posted: 2019-08-07 Expires: 2019-09-06

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Titles Coordinator-1

Capital One
Plano, TX 75074

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