7 days old

Therapeutic Area Manager Multiple Sclerosis and NMO [Arkansas & Oklahoma]

Genentech
California Hot Springs, CA 93207

Position Overview

From the beginning, Genentech has been a team of highly dedicated, passionate individuals.

We are a place where people are united around a single purpose and an ambitious vision.

Together, we aspire to deliver ever better health outcomes for patients while lowering overall

healthcare costs.

The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working

closely with healthcare providers. The TAM deeply understands the specific needs of healthcare

practitioners in their therapeutic area to identify and address their clinical and business goals

and challenges in support of improved patient outcomes, lower costs and improved quality of

care.

The TAM is empowered to own the business for their TA within the ecosystem and to optimize

as appropriate; focused on improving the customer and patient experience across the care

continuum. They will leverage other ecosystem and organization experts to provide customers

with the information they need about products to make decisions that support enhanced patient

outcomes, and to influence the ecosystem business strategy. The TAM will represent all

relevant products and indications within the designated Therapeutic Area.

In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving

on-label clinical demand to ensure HCPs identify the right medication for the right patient.

In addition, they are responsible for collecting ecosystem insights and trends and being a

primary conduit between an ecosystem, the Squads and marketing to support the national

strategy at a local level. The TAM will represent the Genentech products to the highest ethical

and professional standards and in accordance with guidelines and PRC approved materials.

There are two levels of Therapeutic Area Managers. The difference is based on the scope,

complexity and criticality to the ecosystem business as well as differences in expertise required

to execute responsibilities.

Key Accountabilities

1. Serve as primary point of contact for their therapeutic area for their customers in the

ecosystem. Address and identify opportunities for pulling through ecosystem and TA

squad strategies at the point-of-care

2. Apply strong understanding of the specific needs of healthcare practitioners and

mobilizes ecosystem and organization experts to partner with customers to identify and

address their clinical and business goals and challenges in support of improved patient

outcomes, lower costs and improved quality of care

3. Contribute to the development and execution of customer account plans for target

accounts to deliver maximum impact opportunities and business goals

4. Deliver education to HCPs regarding product information, appropriate use, and dosing

and administration based on FDA approved product information and

formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of

opportunities for peer-to-peer programming, etc.). Effectively triage to USMA experts as

appropriate

5. Address product acquisition (contract awareness, etc), and address supply matters

through coordination of distribution issues, and managing spoilage and returns

6. Ensure product access to provide proactive (and de-identified) education on patient

assistance, reimbursement resources. Triage to HD and FRM as appropriate

7. Keep abreast of customer and healthcare industry trends. Initiates development actions

to constantly adapt and grow capabilities to increase impact

8. Represent the Genentech products to the highest ethical and professional standards and

in accordance with guidelines and PRC approved materials

9. Lead, act and live our Operating Principles in all aspects of work

Qualifications

Scientific or clinical degree, Bachelor’s degree level at minimum

Previous cross-functional industry experience in commercial life sciences (pharma or

biotechnology) or related industry engaging with key healthcare ecosystem players (e.g.,

payers, health systems), is required

4 or more years experience working in a sales role with HCPs, ideally representing

multiple products and working across a complex healthcare system environment

Clinical nurse or Advanced Practice Nurse (APN) experience highly valued

Ability to work in an ambiguous environment undergoing transformation is a strong plus

Proven track record in coaching, training and/or mentoring peers or others as assigned;

helping such others to better meet or exceed their goals, targets and other

responsibilities

Proven track record for consistently meeting or exceeding financial and/or other

quantitative targets, as well as qualitative goals

Self starter; ability to seek out relevant information, prioritize, and apply information to

solve complex problems in the ecosystem

Ability to assimilate and communicate complex clinical and product information

Knowledge of and ability to successfully addressing operational issues in the delivery of

healthcare products to patients, such as reimbursement and supply

Understanding of external laws, codes and company policies that apply to the healthcare

industry

Deep understanding of the overall and unspecified abstract needs of healthcare

practitioners (HCPs) to identify and surface their clinical and business goals and

challenges

Lead end to end experience for assigned customers/accounts and drive demand at the

point of care

Solve unusually complex problems using multiple dynamic sources of information

Play coach/mentor role to other TAMs within the ecosystem

6 or more years experience working in a sales role with HCPs

CMG Operating Principles

I put the patient first, always.

I am tenacious in meeting customer needs.

I act on behalf of the whole company, not just my team.

I am inclusive.

I build a culture of trust.

I grow my capabilities to increase my impact.

I have a bias for action.

I am accountable.

I use time and resources to create the most impact.

I act with integrity.

Complies with all laws, regulations, policies and procedures that govern the conduct of

Genentech activities.

It is highly preferred the candidate live within the ecosystem.

#LI-NW1

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Categories

Posted: 2020-05-20 Expires: 2020-06-19

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Therapeutic Area Manager Multiple Sclerosis and NMO [Arkansas & Oklahoma]

Genentech
California Hot Springs, CA 93207

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