11 days old

Technical Support Engineer Specialist

Rockwall, TX 75087

Job Title: Technical Support Engineer Specialist

Job Code: IMS20203004-45052

Job Location: Rockwall, TX

Job Description:

L3Harris, ComCept is seeking an individual with a technical background in ISR operations.  Daily duties include the requirement to collaborate on system-level testing, including documentation; support real world mission and exercise operations; and developing operational training materials.  

Essential Functions:

  • Supports testing, verification and validation of an advanced technology distributed software system.
  • Be available to field system questions via a company cell phone on a 24/7 basis.  This task is executed on a rotating basis. 
  • Coordinate with system engineers to ensure technical architecture supports exercise and demonstration objectives and scenarios
  • Contribute operational expertise to the testing and validation process.
  • Participate in technical reviews and conduct briefings to audiences of operational aircrews thru DoD decision makers.
  • Aids in the preparation of technical briefings, plans, and reports to present to customer
  • Aids in the development and presentation of program’s Training Materials
  • Participation in internal and external working groups and technical reviews
  • Working independently and/or with the requirements development team to resolve technical problems/issues
  • Our products find bad guys, protect good guys, and help keep the world a safer place.


    • Bachelor’s Degree in related technical field and minimum 4 years of prior relevant experience or 2 years post-Secondary/ Associates Degree and a minimum of 8 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience. An equivalent combination of education and experience may also be considered.
    • Position requires an active DoD Top Secret/SCI Security Clearance and the ability to obtain and maintain, which requires U.S. Citizenship. 
    • Position requires the flexibility to work on short notice, overtime, evenings, weekends and holidays as needed.
    • Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.
    • Ability to travel up to 10%.
    • Excellent analytical and problem-solving skills.
    • Excellent written and oral presentation skills.
    • Demonstrated ability to interface with internal and external stakeholders and customers.

      Preferred Additional Skills:

      • Hands-on training experience with ISR systems.
      • Familiarity or experience with supporting major joint/combatant command exercises.
      • Familiarity or experience with Distributed Common Ground System (DCGS), RC-135 (Rivet Joint) and/or Air Operations Centers (AOC).
      • Familiarity or experience with DoD situational awareness tools.
      • Security+ certification.


Posted: 2020-05-18 Expires: 2020-06-17

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Technical Support Engineer Specialist

Rockwall, TX 75087

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