1+ months

Technical Support Engineer

Amazon.com
Detroit, MI 48226

DESCRIPTION

Selling on Amazon is one of the fastest growing businesses at Amazon.com with more than 50% of all items currently sold originating from third-party sellers. Our team is responsible for the development of next generation solutions that enable Amazon and Third-Party developers worldwide to innovate, develop and distribute applications used by millions of sellers around the world to run their business on Amazon's Marketplaces. We are developing and operating distributed systems at unprecedented scale leveraging AWS technologies to deploy high-quality solutions into a cloud based architecture.

You will be a member of a world-class software development team that is comprised of Software Dev Engineers and Support Engineer. The team is responsible for developing, maintaining, and scaling the API endpoint to support our growing customer base and the work environment is fast-paced and collaborative. If you love diverse challenges, know how to deliver, and thrive in an exciting, high-visibility environment, we want to talk with you.

As a Technical Support Engineer you will own scaling our systems, eliminating root causes for reported issues, proactively testing and eliminating issues, and building tooling to identify and resolve customer-facing issues. Key metrics you will be contributing to are towards the health of our systems measured by the volume of reported issues and time to resolve issues.

BASIC QUALIFICATIONS

· Software development experience in at least one programming language, such as Java, C#, PHP, C++, Ruby, Python, or Perl
· B.S. in Computer Science or a related field and 5+ years of experience
· Self-disciplined, diligent, proactive, and detail-oriented
· Proven ability to make decisions in a timely manner with incomplete or ambiguous information ·
· Excellent team player capable of learning and sharing knowledge in a global team environment ·
· Works well in a fast-moving team environment and is able to juggle many tasks and projects

PREFERRED QUALIFICATIONS

· Experience with REST and web services
· Knowledgeable in SQL
· Experience using AWS
· Experience with Selling on Amazon

Categories

Posted: 2020-08-24 Expires: 2021-02-05

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Technical Support Engineer

Amazon.com
Detroit, MI 48226

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