1+ months

Technical Solutions Design Lead

Green Oaks, IL 60048

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Primary Job Function

The primary job functions are to serve as a Lead with-in the Technical Solution Design Team and a subject matter expert; coordinating the tactical technical solution design (TSD) executed by the TSD Team; including Lab Systems/ Automation; Informatics; Workflow and Consulting lines of business. This position will develop; create and design strategies for the most complex and largest customer base; such as key strategic customers and national/regional health systems. This includes project management; pre-planning and preparation to understand and present customer priorities; many projects must be managed concurrently. The Team Leader

will partner/liaison to serve as a communication link to internal and external business partners and Customers to build and maintain effective long-term relationships to grow the business. Initiate competitive comparisons to support business strategies and our Total Solution Design

Core Job Responsibilities

Responsible for implementing and maintaining the effectiveness of the quality system. 

The resource will apply their advanced technical knowledge to lead the TSD team to analyze user needs; gather customer requirements; design an integrated; scalable and comprehensive solution to improve outcomes for clinical diagnostic healthcare customers

This position will partner with the Sales Organization identifying new consulting opportunities and developing customized solutions. Activities could include RFI/RFP assistance as it relates to technical data; solution development; value creation and customer meetings and presentations.

Collaborate and partner with consulting and marketing organizations (US/Global) for new product identification;

strategy; and development that will provide solutions beyond the competition to establish ADD as an elite solution partner

Lead/mentor other members of the Team. Serve as a subject matter expert. Display leadership in mentoring and coaching fellow team members to continue the advancement of skills throughout the team.

Maintain fiscal responsibility in both revenue and expense with primary goal of exceeding each year’s work plan

Must be able to multitask and coordinate with a complex network of departments throughout all levels of an organization such as Sales; Lab Managers/Directors; Project Managers; HSI/ IT personnel; internal and external vendors and contractors and senior level management as needed.

Position Accountability / Scope

Success in this position will depend on strong leadership and forming effective partnerships with external and internal customers; lower grade level team members; internal sales and support organizations and the Global team

The Team Leader must have strong communication and presentation skills with the ability to effectively communicate with both very technical individuals and the individuals across multitude of organizational tiers without a technical background

Position requires the ability to apply advanced strategic thinking/logic to develop customized solutions based on the unique needs and circumstances of each customer

This assignment requires regular travel to customer sites for intensive projects; presentations; and support.
Travel greater than >75% should be expected

Minimum Education:  Bachelor Degree required.

Minimum Experience / Training Required

Position requires strong problem-solving techniques and communication skills to effectively communicate and consult in a highly technical environment, as well as coordinating business strategies.

Effective communication skills for presentations and demonstrated leadership skills essential.

Experience with workflow, IT, or Automation/Instrumentation with a laboratory background or knowledge
Job Family: Sales Force
Division: ADD Diagnostics
Travel: Yes, 75 % of the Time
Medical Surveillance: No
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)


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Technical Solutions Design Lead

Green Oaks, IL 60048

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