14 days old

Technical Services Manager

CVS Caremark
**Job Description**

CVS Kidney Care, a wholly owned business of CVS Health, has been created to improve the lives and outcomes of renal patients. We are taking a comprehensive approach to changing the dynamics of todays renal market. One facet is helping to remove the barriers to home dialysis which includes the development of a new home hemodialysis system, named HemoCare.

The Technical Service Manager for CVS Kidney Care will have a critical role in the launch of this new home hemodialysis system. The candidate will support bringing into operation the field service team required to support the HemoCare system. This includes the development of field service training materials, managing the field service team, developing and managing supply needs, tools, and key business metrics.

The individual will also be responsible for ensuring appropriate management of the field service engineers to make sure all customer needs are met on a timely basis and emergencies are responded to as quickly and efficiently as possible. This positions primary responsibility is driving operational effectiveness, customer satisfaction, and, more importantly, enable safe and effective treatment by home dialysis patients

**Required Qualifications**

10+ years of Healthcare related industry experience

2+ years in a leadership role

Work from home allowed. Must be able to travel up to 50% of the time.

**Preferred Qualifications**

Demonstrates leadership

Mechanical and electrical skills desired

Understanding and troubleshooting of basic hydraulics

Ability to work in a fast-paced, dynamic environment.

Ability to create and deliver presentations to key stakeholders that effectively communicate key findings


BS/BA in a related discipline or Commensurate years of experience.

**Business Overview**

**Its a new day in health care.**

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.


Posted: 2019-10-31 Expires: 2019-12-04

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Technical Services Manager

CVS Caremark

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