10 days old

Technical Services Manager

Medtronic
Herzliah
Technical Services Manager

Location:

Herzliah, Tel Aviv, Israel

Requisition #:

2000049G

Post Date:

Mar 19, 2020


**Careers that ChangeLives**


Were a mission-driven leader in medical
technology and solutions with a legacy of integrity and innovation. Join us Technical
Services Manager, work accurately and as professionals.Work with us to
incentivize better patient care, and partner across the industry to make
healthcare more affordable and accessible. Be a part of a community of experts
committed to ensuring quality, affordable healthcare worldwide.Come strengthen
your specialized skills and enhance your expertise. Together, we can confront
the challenges that will change the face of healthcare.


Join us for a career that changes lives.


**A Day in the Life**


**As Technical Service Manager you will** **be**


Responsible for the Management of the Service
Repair team (includes workshop. customer care and field service teams). Ensure
smooth operations and flow of information documentation, in order to meet
performance and financial targets and quality objectives.Develop improvement programs to address
performance issues, coordinate resources to implement such programs.


Develop
professional network across the geography, functions and Business Units to
ensure alignment within the businesses through active communication and
feedback.


Develop a
commercially and customer focused service team to increase revenue and customer
intimacy, identify opportunities to add value to customers.


Review of operational and financial performance metrics and
develop action plans to achieve service revenue growth, SGA targets and
operational KPI achievement. Establish and maintain structure to ensure work is
being completed correctly and timely, establish mechanisms to make visible
progress, potential bottlenecks or delays. Proactively communicate when
internal challenges will have customer impact.


**Must Haves**


**Bachelor's degree**


**Managerial experience Team of at least 4 employees**


**Experience in process and operations position**


**Commercial understanding**


**Experience from matrix organization**


**Stakeholder engagment**


**English Hebrew Full working proficiency**


**Nice to Haves**


Service management experience


Experience from medical industry


Consumer electrinics


**Your Answer**


Is this the position you were waiting for? Then please apply directly via the apply button!


**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.


We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.


Lets work together to address universal healthcare needs and improve patients lives. Help us shape the


future.


Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.


_At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe its the only way to drive healthcare forward. We want to attract a diverse workforce, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law.Join us, and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer your unique perspectives, talents and contributions we can live up to the promise of our Mission_
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2020-03-24 Expires: 2020-04-30

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Technical Services Manager

Medtronic
Herzliah

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