1+ months

Technical Program Manager, IT Services - AWS

Arlington, VA 22201


The Amazon Web Services€™ Technology, Sourcing and Infrastructure team is looking for a highly motivated Technical Program Manager to join the Strategic IP Services (SIPS) team which designs and negotiates connectivity for Amazon offices. SIPS supports its customers by providing them connectivity to Amazon data centers or the public Internet over a variety of dark and lit product types such as DIA, DF, EPL, and WAVE circuits. We are looking for a candidate with proven experience in delivering successful programs, a strong sense of ownership, and a passion for defining and driving large cross-functional programs in the infrastructure and networking space. You will scope work, identify the appropriate resources, set goals, track and report progress, and develop schedules for sites located across the world. Beyond this, you will evolve your space by increasing efficiencies and finding ways to simplify and invent new infrastructure standards. You should have a demonstrated ability to think strategically about business, finance, product, and technical challenges with the ability to build and convey compelling value propositions for our customers. You will be customer centric and enjoy working in a fast-paced environment that requires strong technical and business judgment, with great communication collaboration across teams, organizations and time zones.

You€™re a good fit if:
€¢ You can break down complex problems with simplicity while understanding the roles and processes of your dependencies.
€¢ You can dive into technical details and ask engineers insightful questions about the services and teams you influence.
€¢ You can think long-term, can balance conflicting interests, and converge on outcomes that earn trust and customer loyalty.
€¢ You thrive in ambiguity by seeing around corners and pointing out blind spots.
€¢ You can work autonomously with little direction.

€¢ Ensuring designs output by SIPS are high quality, on time, and meet both customer requirements and service owner€™s technical standards.
€¢ Understanding many different connectivity product types so you can effectively communicate these advanced technologies to non-technical audiences. You will influence your customer€™s solution.
€¢ Managing the prioritization and workflow of projects which will include defining new processes to go faster without sacrificing quality.
€¢ Proactively identifying and resolving issues that may impair the team's ability to meet strategic, financial, technical, and customer€™s goals.
€¢ Interfacing and partnering with all levels of the AWS and Amazon business leadership across the globe.

Amazon is an Equal Opportunity-Affirmative Action Employer €“ Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation


· Bachelor€™s Degree in Information Technology, Networking, Computer Science or 4+ years equivalent work experience.
· 3+ years of Technical Program Management experience in the Telecommunications industry.
· Strong verbal and written communications skills and the ability to effectively work with diverse customers and audiences, across multiple disciplines.
· Demonstrate significant acumen and technical knowledge specific to telecommunications.
· Ability to travel up to 20%


· Communicate complex technical issues simply and convincingly to a wide range of audiences.
· Ability to prioritize multiple competing demands to deliver for the customers in a specific time window.
· Ability to anticipate customer requirements and build strategic plans that are operationally viable.
· Experience working in an IP network planning or implementation role at an ISP, telecoms operator, or CDN.
· Background in high availability backbone design and architecture.
· PMP Certified


Posted: 2020-05-22 Expires: 2020-10-21

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Technical Program Manager, IT Services - AWS

Arlington, VA 22201

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