18 days old

Technical Architect

Multiple Cities, Multiple
  • Job Code
As Technical Architect, you are responsible for system administration, incident / problem determination and resolution on a 24x7 basis incident, problem, change and configuration management, service incidents and queries within the agreed service levels.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Your Role and Responsibilities
  • Participate in all aspects of the Messaging environment, which includes project planning, requirements gathering, technical design, implementation, documentation, testing, deployment, and support
  • Closely work with authorities and end users to ensure efficient delivery and governance of messaging services
  • Utilize working knowledge of Clustering and other high availability technologies for incidence resolutions
  • Design, deploy, and solve problems related to Exchange 2016 and Office 365 hybrid environment
  • Perform issue resolutions in Windows Server operating systems (Windows 2000, 2003, 2008), along with performance monitoring and tuning

Required Professional and Technical Expertise
  • Minimum 8+ years experience in System Administration of Windows 2000 / 2003 / 2008 Servers
  • Experience in handling Microsoft Systems in a 24x7 environment
  • Handle mid to enterprise Microsoft Environments, with specialization in MS Exchange, Active Directory and Group policies
  • Hands-on working experience of scripting for use within MS environments and enterprise level products like Outlook client configuration and troubleshooting, Exchange Calendar issues
  • Demonstrable ability to support email migration and archiving solutions on Windows Server 2008 R2 Server 2016
  • Demonstrated expertise in publishing health status reports, remediation steps and timelines to IT Service Management while performing root cause analysis and implement preventative solutions
  • Prior experience in interacting with Service Desk, Desktop, Network, Systems Administration and Business Applications Support teams

Preferred Professional and Technical Expertise
  • Microsoft Certified Professional (MCP), Exchange Server Certifications (i.e., designing and deploying Microsoft exchange server 2016, advanced solutions of MSFT exchange server)
  • Should have prior experience as an SME for messaging technologies.
  • Ambitious individual who can work under their own direction towards agreed targets/goals
  • Ability to manage change and work under short timeliness for delivery
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Maintain technical knowledge by attending educational workshops, reviewing publications

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-09-04 Expires: 2019-10-04

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Technical Architect

Multiple Cities, Multiple

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