1+ months

Tech support Graduate Opportunities

Dell
Bratislava, Bratislavský kraj 811 06
**Prleitos pre absolventov na oddelen technickej podpory**


**Bratislava, Slovakia**


***FOR ENG VERSION SCROLL DOWN***


V spolonosti Dell Technologies sa nae sluby zkaznkom nekonia kpou produktu. N tm technickej podpory je tu pre nich vdy, ke potrebuj pomoc - telefonicky alebo e-mailom, online a na socilnych sieach. Bez ohadu na to, ako zloit je vzva, spolone ju zvldame. Odpovedme na otzky tkajce sa intalcie, prevdzky, konfigurcie, prispsobenia a pouvania produktov spolonosti Dell Technologies. V zloitch situciach pouvame nae systmy pre poskytovanie technickej podpory na diaku. Ak m zkaznk problm s naim produktom, naou lohou je zanalyzova ho, identifikova prinu, odporui rieenie a problm zdokumentova.


Pridajte sa do nho Technical support tmu v Bratislave a zanite si budova svoju dlhodob kariru.


**Bude zodpovedn za:**


+ Telefonick komunikcia so zkaznkmi

+ Hadanie efektvnych a rchlych rieen, ktor nesvisia len s IT

+ Analza dt a zlepovanie procesov

+ Hadanie vhodnch technickch rieen

+ Spoluprca s inmi tmami na medzinrodnej rovni a podpora technickho tmu


**o sa me naui:**


+ Ako funguje biznis v korportnych spolonostiach

+ Ak je tvoja loha pri dosahovan celkovho vsledku

+ Ako organizova stretnutia, vytvra prezentcie, prezentova pred publikom

+ Ako sa ije a pracuje v medzinrodnej spolonosti


**Spa nasledovn? Tak si ten koho hadme!**


+ Si 0-3 roky po ukonen tdia na vysokej kole

+ Rozumie technologickm princpom

+ Hovor anglicky a posky

+ Doke eli vzvam

+ Berie tto prleitos ako skvel zaiatok pre budcu kariru v IT


**Ako bude vyzera vberov proces?**


+ 1. krok: telefonick rozhovor s HR konzultantom

+ 2. krok: online video pohovor s manarmi

+ 3. krok: sptn vzba/pracovn ponuka


**Ponkan mzda:** od1 250EUR mesane v hrubom


Dell Technologies je vnimon skupina spriaznench spolonost, ktor pomha organizcim a jednotlivcom budova svoju digitlnu budcnos a transformova spsob, akm ij a pracuj. Dell Technologies na Slovensku psob od roku 2003. Sme globlne biznis centrum s viac ako 2500 kolegami, ktor je finannm hubom celosvetovho Dell Technologies a poskytuje irok paletu sluieb v oblasti IT, financi, marketingu, predaja, technickej podpory a globlnych obchodnch sluieb v celosvetovom meradle. Zanite svoju kariru v spolonosti, ktor je hrd na rozmanitos a diverzitu. Pretajte si (https://jobs.dell.com/diversity-and-inclusion) ako podporujeme diverzitu v naej spolonosti.


**Benefity:**


+ skromn zdravotn starostlivos,

+ sick days,

+ prstup do nho vzdelvacieho tdia s viac ako 1 000 online koleniami,

+ dovolenka navye,

+ skromn zamestnaneck posiova.


Zoznam vetkch benefitov TU. (https://tbcdn.talentbrew.com/company/375/21388/Content/Benefits%202020.pdf)


*****************************************************************************************************************************************************************************************************


**Tech support Graduate Opportunities**


**Bratislava, Slovakia**


At Dell Technologies, world-class service doesnt end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If theres an issue with a customers product, well analyze it, identify the cause, recommend a solution and document the problem.


Join us on our Technical support team in Bratislava to do the best work of your career and make a profound social impact.


**You will also be responsible for the following:**


+ Communication with customers (online via telephone or email)

+ Process Improvement

+ Business Analysis & Data Analysis

+ Finding Technical Solutions

+ Cooperation with other teams & supporting a Technical Team


**What you can learn:**


+ Understanding how to build a business and run a business in a large corporation

+ How to play your part to achieve an overall result

+ How to host and run meetings, create presentations and present to audiences

+ Experience life at a large international corporation


**You are our candidate if:**


+ You are 0-3 years after University graduation

+ You don't give up easily when faced with a task

+ You understand technological principles

+ You understand this is a great opportunity for a future career in IT

+ You speak fluently English and Polish


**Whats next?**


+ 1st step: phone screening with HR consultant

+ 2nd step: online video interviews with leaders

+ 3rd step: feedback and/or offer communication


**Monthly salary:** from1 250 EUR gross monthly


Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play. Dell Technologies has been active in Slovakia since January 2003. We are supporting the whole EMEA region plus the main financial hub of Dell Technologies globally thanks to more than 2500 team members. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and operations. Grow your career with in a company that is proud to be diverse and inclusive. Learn more (https://jobs.dell.com/diversity-and-inclusion) on how we are closing the diversity gap.


**FULLTIME**


**Benefits:**


+ Private employee gym,

+ Private medical care,

+ Sick days,

+ Access into our Learning studio more than 1,000 online trainings,

+ Extra vacation.


To see the full list of benefits, click HERE .


Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell Technologies are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell Technologies will not tolerate discrimination or harassment based on any of these characteristics. Dell Technologies encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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Posted: 2021-01-15 Expires: 2021-03-03

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Tech support Graduate Opportunities

Dell
Bratislava, Bratislavský kraj 811 06

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