11 days old

Talent Acquisition Executive

دبي, DUBAI
  • Job Code

Your Role and Responsibilities
At IBM, we strive to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics. We translate these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide. IBM's Recruitment Process Outsourcing (RPO) manages global staffing operations and large recruitment campaigns for Fortune 500 companies.

The Talent Acquisition Executive is responsible for managing the entire global recruiting and staffing efforts across a significant, longstanding IBM Client. This role drives strategic planning and leadership alongside the Portfolio Executive, has on-going interaction and communication with key customer stakeholders, and oversees and handles the account budget. The Talent Acquisition Executive role also provides tactical leadership, management and mentorship for the client partnership and the entire staff across the program. The Talent Acquisition Executive reports to the Portfolio Executive and works closely with the other management staff to ensure extreme service and customer satisfaction. This job function also supports the Portfolio Executive in strategic relationship management and provides operational information across the account.

  • Accountability for designing and delivering to customer SLA's, monthly and quarterly business metrics
  • Partner closely with IBM technology lead, Divisional Business Partners, IT, trainers and others for program purposes
  • Consulting with clients in identifying system/process enhancements necessary to better align the solution with their business goals, including prioritizing those enhancements needed to meet project deadlines and budgets.
  • Controlling Program P&L and budgets
  • Partnering with Managing Director and client stakeholders to ensure the effective delivery of the customer, including: on-going operational management of service delivery, ensuring fulfillment and cost efficiency
  • Monitoring program expenses against proposed financial plan
  • Reviewing risk and quality plans to ensure necessary mitigation and continuous improvement plans and activities are identified and implemented
  • Developing and disseminating program status reports for internal and external stakeholders including Monthly Operations documentation for Executive team, weekly status reports and post-mortem analyses

Required Professional and Technical Expertise
  • Significant experience in Staffing, Recruiting or Strategic Human Resources, either in a corporate or professional services environment
  • Solid experience in leading or managing recruiting teams according to SLA guidelines
  • Significant experience in managing client relationships
  • Strong experience in RPO
  • Fluency in English
  • Strong experience in managing remote teams
  • Strong experience in client management
  • Strong experience in recruitment metrics and managing numbers
  • Strong experience with computers, including in-depth internet knowledge and working proficiency in Word, Excel, Power Point, Visio, Project applications and database applications

Preferred Professional and Technical Expertise

About Business Unit

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-08-06 Expires: 2019-09-05

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Talent Acquisition Executive

دبي, DUBAI

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