22 days old

Supportive Services for Veteran Families (SSVF) Screening and Assessment Specialist

Caritas of Austin
Austin, TX 78701

Job Title: Screening and Assessment Specialist

Department: Programs

Program: Supportive Services for Veteran Families (SSVF)

Reports To: SSVF Program Manager

FLSA Status / Pay Type: Non-Exempt / Hourly




Caritas of Austin Values


We believe in the inherent dignity of all people, and we celebrate every persons uniqueness and contributions to our work.



We are committed to fairness and impartiality in the way we provide services and opportunities for service.



We are resolute in our mission to build wellbeing and end homelessness for the people we serve.



We have high standards for every aspect of our work, continuously raising the bar to provide the best experience and outcomes for everyone we serve.



We are leaders in meeting the most pressing needs of the Austin community, continually learning and improving to affect positive change.


Position Summary

The Supportive Services for Veteran Families (SSVF) Screening and Assessment Specialist conducts screening for the program by reviewing received referrals for services to determine client eligibility for the SSVF program. Duties include attending community meetings, conducting telephone and in-person screening and assessment interviews, outreach, scheduling appointments, providing information to clients and community agencies, performing client services data input functions, and determining eligibility for the SSVF program under agency policies and priorities.


Essential Duties & Responsibilities

  • Provide screening and assessment, information, material and referral services for individuals received from Coordinated Entry.

  • Provide appropriate information, material, or referral to community resources for people who are not eligible for SSVF services. Develop and maintain a working knowledge of Austin/Travis County resources. 

  • Create internal referral and schedule intake appointment on appropriate Veteran Specialist(s) caseload.

  • Regularly participate in community program staffing for the purpose of providing information on clients receiving SSVF services at Caritas of Austin. Develop and maintain a working knowledge of all agency handouts and resource files.

  • Conduct outreach, including street and community based outreach, to locate and screen referrals received through Coordinated Entry.

  • Input client data into data management system as directed and utilize system when determining client eligibility.

  • Maintain current resource materials.

  • Comply with Caritas of Austin client services policies and procedures.

  • Assist with compiling statistics for program specific reports (such as current client list)

  • Participate in staff meetings and/or training.

  • Perform other duties as assigned by supervisor.

  • Interact with staff, clients, volunteers, and the general public with courtesy and respect.

  • Develop an approved plan for professional development.



Education & Experience

  • High School Diploma required.

  • Associate's or Bachelors degree from an accredited college or university preferred; Major in Social Science or related field preferred.

  • At least one year in the area of social services or intensive customer service.

  • Experience working in data management, screening and program services intake preferred.

  • Knowledge and skills in identifying affordable permanent housing units.

  • Knowledge of alternative programs for ineligible clients in Travis County and surrounding counties.

  • Proficiency in organizational and record keeping skills.

  • Experience with non-profits preferred.



Posted: 2019-10-25 Expires: 2019-11-24

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Supportive Services for Veteran Families (SSVF) Screening and Assessment Specialist

Caritas of Austin
Austin, TX 78701

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