1+ months
2018-05-242018-08-23

Supervisor, Patient Finance Services - Financial Navigator Team

Virginia Mason Medical Center
Seattle, WA

Job Number: 181197\n

Department: HR Administration\n

Hours: 8:00 am - 5:00 pm\n

Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System. \n

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As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare.  \n

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This position provides oversight of the Financial Navigator team.  The Financial Navigators assist patients or other responsible parties in understanding the healthcare billing process, including financial counseling in advance of services; preparing cost and out-of-pocket estimates; responding to patient inquiries regarding benefits and charges; and  providing bedside financial counseling services.  The supervisor and team act as resources to the medical center for organizational, state and federal reimbursement procedures, policies and individual patient status situations.\n


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Qualifications:

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  • This position requires 3 years increasingly responsible leadership experience, preferably in a progressive healthcare setting. \n
  • Experience in a Clinic/Hospital financial business operation. \n
  • Demonstrated customer service, written and verbal communications skills and the ability to manage a diverse staff model. \n
  • Extensive knowledge billing guidelines, and Federal and State billing regulations.\n

    Preferred: Previous supervisory experience is preferred.\n


    Virginia Mason offers much more than competitive compensation and benefits. With continuing education opportunities and the added potential of relocation assistance, you will find our commitment to your well-being is both rewarding and refreshing. 
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    There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the most livable cities in the country, finding the perfect urban or outdoor pursuit will instinctively and pleasurably become second nature.   \n

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    We are an equal opportunity/affirmative action employer.
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    Experience: 8:00 am - 5:00 pm

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Supervisor, Patient Finance Services - Financial Navigator Team

Virginia Mason Medical Center
Seattle, WA

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