10 days old

Strategy & Programs Support Specialist

Citigroup
Tampa, FL 33603
The Business Specialist is an entry level position responsible for contributing to the overall administrative activities of a business.


**Primary Responsibilities**


Provide efficient and accurate day-to-day administrative support to a high-volume Strategy and Programs Team. This position requires someone who thrives in a fast paced, dynamic environment and who collaborates effectively with others. Serve as an expert on all aspects of intern and analyst onboarding; liaise with relevant partners and stakeholders to understand policies and processes ensuring new joiner is ready for success.


**Job Specifications**


+ Partnering with internal teams to ensure a flawless, and positive, onboarding experience including, but not limited to: coordinating all pre-hire IT set up, and communications, troubleshooting as required.

+ Provide administrative support to Strategy & Programs Team

+ Support management-level staff and perform a variety of tasks.


+ Partner with new hires to facilitate smooth Onboarding.

+ Assist new joiners to connect with respective departments for the queries.

+ Generate solutions and take proactive initiatives for process improvement along with the stakeholders.

+ Manage escalations and work towards resolution.

+ Processing invoices and reimbursements for the department

+ Ability to understand sensitivity of information and maintain confidentiality

+ Independently handle multiple processes, assist the stakeholders and provide resolutions

+ Support other areas and business groups, as assigned

+ Assist with Strategy & Programs team initiatives as needed.


**Key Skills**


+ Proven ability to consistently and positively contribute in a high-paced, changing work environment and manage work time efficiently

+ Strong organizational, time management and process management skills necessary to maintain high volume workload, as well as keen attention to detail

+ Proficiency with MS office (Excel, PowerPoint, Word, Outlook) & Internet skills

+ Proven flexibility in accommodating different personalities, professional work styles and changing work priorities


+ Strong communication skill both verbal and written with good interpersonal skills and focus on employee service

+ Good analytical skills to validate complex scenarios

+ Ability to interpret a given situation and connect the dots for quick resolution.

+ Critical thinker anticipates related issues in the process and resolve upfront


**Qualifications:**


+ 2-4 years of related experience

+ Proficiency in MS Office Suite

+ Knowledge of financial markets preferred

+ Consistently demonstrates clear and concise written and verbal communication skills


**Education:**


+ High School diploma or equivalent


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**Job Family Group:**


Business Strategy, Management & Administration

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**Job Family:**


Business Administration

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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Strategy & Programs Support Specialist

Citigroup
Tampa, FL 33603

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