6 days old

Store Leader

Kate Spade
Honolulu, HI 96813

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home dcor and more. Polished ease, thoughtful details and a modern, sophisticated use of colorKate Spade New Yorks founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio a global house of brands powered by optimism, innovation, and inclusivity.

general purpose of the position: responsible for the strategic development of the business and the achievement of the stores financial goals through strong leadership, development of the skills of the store sales teams and the development of a strong client base in the area. responsibilities include, but are not limited to the following: 
essential duties and responsibilities  
client & service expert: oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade   development of business driving initiatives that build a repeat business or that attracts a new clients in all locations ensure each store is actively utilizing their client books in order to generate increased sales ensure teams are compliant will all clientele standards and thank you note policy ensure all associates complete the sales training program   model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of client service and sales ensure that members of management in both locations are effectively utilizing the DOR program to take ownership of the business in their respective areas of responsibilities  
leadership presence/steward of talent: achieve financial success through coaching to improvement of measurable statistics that positively impact the stores performance network, recruit, hire, train and motivate qualified sales teams that effectively represent and communicate the kate spade brand to our clients develop a talent pool to achieve succession planning goals provide specific development for the store manager, assistant managers and supervisors by assigning accountabilities and training with consistent follow-up and feedback utilize mid-year and annual review process as a tool for employee development and advancement; monitor and address performance concerns on a timely basis, partnering HR when necessary network and create positive relationships in the community that result in business generation, awareness of the kate spade brand and builds a bench strength of qualified candidates to fill key open positions 
building brand equity: strategically partner with the kate spade new york corporate team and serve as the primary liaison between corporate headquarters with store team and direct manager 
build strong business relationships with employees, vendors and clients as a brand ambassador of the company understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales teams and client ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times analyze and react to business trends regarding assortment, communicating sell-through, stock levels, and opportunities to increase sales communicate client feedback and quality issues in order to improve client service and sales   adhere to all company policies and procedures with integrity 
operational excellence: perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility conduct regular store meetings to ensure accurate and consistent communication with employees maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory oversee loss prevention policies and procedure to be 100% compliant 
physical requirements: available to work store schedule, as needed, including evenings and weekends standing for extended periods of time able to safely lift boxes up to 40 pounds comfortable climbing ladders 
skills and abilities required:   passion and desire for excellence; motivated and results driven proven ability to develop and retain top talent proven ability to better business results year over year exceptional client service skills proven leadership and organizational skills strong business acumen; including, retail math and P&L responsibility proven ability to work with retail operating systems excellent verbal and written communication skills strong work ethic; ability to problem solve 
  education and experience required:   5+ years management experience in luxury goods or a comparable retail environment with a focus on cleinteling multi-store management experience bachelors degree preferred 

Our Competencies for All Employees


Posted: 2020-03-23 Expires: 2020-04-22

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Store Leader

Kate Spade
Honolulu, HI 96813

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