13 days old

STD Claims Specialist

Aurora, IL 60505
**Thank you for your interest in applying for a position at MetLife! Please note that after submitting your application, you will receive an email with a link to complete a short online assessment so that we can get to know you better. Once your assessment is complete, and your application has been reviewed, a representative from MetLife will be in touch regarding next steps!**

**Job Location: United States: Aurora: Illinois**

**Role Value Proposition:**

Responsible for providing exemplary customer service by processing group short term disability income insurance claims in a timely and accurate fashion.

**Key Responsibilities:**

+ Follow established claim policies and practices to resolve claims and issues and make determinations.

+ Identify and obtain missing information and input into system.

+ Respond to inquiries, handle outbound calls needed, handle customer escalations.

+ Manages an assigned caseload of minimally complex claims.

+ Develops and maintains strong working relationships with internal and external customers.

**Essential Business Experience and Technical Skills:**


+ High School Diploma

+ 2 to 4 years of relevant experience


+ Basic knowledge of STD, LTD, group disability, workers compensation, ERISA, social security, and state laws.

+ Moderate customer focus and management.

+ Basic knowledge of multiple systems and technology resources.


Not applicable

**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 111687


Posted: 2019-10-02 Expires: 2019-11-01

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STD Claims Specialist

Aurora, IL 60505

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