1+ months


University of Washington
Seattle, WA 98104


Req #: 173910
Job Location: Seattle Campus
Posting Date: 11/06/2019 
Closing Info: Open Until Filled 
Salary: $2898 - $3331/month + benefits 
Union Position: Yes
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.
For detailed information on Benefits for this position, click here.

Housing and Food Services (HFS) is pleased to announce multiple openings for a Food Service Worker 2 (Barista Lead) for Starbucks locations across the University Campus.

Starbucks- A Seattle-based coffeehouse chain known for its signature roasts and light bites. Located in three locations on Campus, Suzzallo Library, Husky Den and the Starbucks Mobile Truck. Each location serves over 1200 guests per day, including students, faculty, staff and university visitors.

At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all. We seek candidates who exhibit an appreciation of, a sensitivity to, and respect for a diverse environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.

Key Responsibilities:

Customer Service Orientation
Delivers Starbucks branded customer service by consistently evaluating the environment for cues
Delivers prompt service and quality beverages and products
Engages and educates customers about coffee-related topics

Lead employees in food preparation, serving and/or dishwashing
At the beginning of the shift, assign Food Service Workers 1 and student staff to meet service needs for the shift
Regularly assign, instruct and check the work of others 
Contributes to a positive team environment through cooperation and collaboration with coworkers
Builds effective working relationships to accomplish store tasks and goals
Maintains a clean and organized workspace so staff can locate resources and product as needed
Maintains a calm demeanor during periods of high volume or unusual events to set a positive example for the team

Coffee, Espresso & Specialty Beverage Preparation
Prepares and serves quality beverages, whole bean and food products consistently for all customers
Monitors the preparation of beverages to insure that Starbucks standards for quality, portioning and consistency are followed, making corrections as needed
Troubleshoots equipment issues with espresso machine, grinder, and other related equipment
Performs bar duties and bar back when needed

Cashier/Point of Sale Operation
Follows operational policies and procedures for cash handling and safety and security
Operates point of sale systems, keying in sales, taking payments and making change
Processes loyalty card transaction, including redemption of rewards

Bar Back
Gathers customer pastry and food orders and package according to Starbucks specifications
Prepares hot foods to customer order and packages according to Starbucks specifications
Monitors the supply of foods ready for display/heating according to Starbucks specifications

Stocking, Storage and Receiving
Completes order/inventory sheets to ensure adequate supply of items necessary for operation
Stocks food and beverage display areas according to current Starbucks specifications
Receives ordered materials, check purchase receipts and invoices; returns damaged goods
Stores merchandise received and rotates stock in refrigerators, freezers or storage rooms according to food handling guidelines and current Starbucks requirements
Monitors and handles prepared foods according to Starbucks instructions and for compliance with Washington State health code regulations, including taking and recording food temperatures before the food leaves the production area
Maintains compliance with state and institution policies regarding receipt, issuance and inventory of supplies, materials and equipment

Cleanliness and Safety
Follows Starbucks guidelines for maintenance of cleanliness and sanitation standards
Closes down and participates in the cleaning of the store and setting up the facility for the next shift
Inspects food service equipment to determine proper care, use and operation; reports malfunctions
Reports operational and safety problems to store leadership promptly

Take inventory counts using tally sheets from CBORD FSS system
Use recipes and production sheets from CBORD FSS to execute food preparation

Additional Duties
Maintains regular and consistent attendance and punctuality
Performs related duties as assigned

Minimum Qualifications:
Possession of, or eligible to obtain a Washington State Food Worker Card within two weeks of employment AND one year of experience in quantity or institutional food preparation and serving or equivalent education/experience.

Preference will be given to candidates who can demonstrate leadership, customer service and espresso experience in fast-paced environments, and who demonstrate a strong focus on teamwork and providing consistently high-quality products and service.

Equivalent combinations of education and experience may substitute for required qualifications.

Full benefits, including medical and dental insurance and retirement.
Paid vacation and sick leave, as well as 10 paid holidays a year and one personal day.
Work for a mission-driven organization that is focused on providing the best possible living and learning environment for our students.

Condition of Employment:
A satisfactory outcome from the employment verification and reference check processes.

This position will work variable hours based on business needs.

The salary range is $2898-$3331/month + benefits.

Learn more about Housing & Food Services.
Learn more about why our staff choose to work here!

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.


Posted: 2019-12-05 Expires: 2020-02-16

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University of Washington
Seattle, WA 98104
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