13 days old

SSD Certified Training Application Coordinator

Kaiser Permanente
Pasadena, CA 91103

The SSD Certified Training Application Coordinator functions as the primary build expert to configure, build and install the application into the SCAL Kaiser Permanente Training Environments. The Training AC must achieve in-depth knowledge of the clinical software application, as well as understand the workflows of the business operation supported by the operation. The Training AC analyzes functionality, develops documentation, and tests each new code drop or release. The Training AC also serves as subject matter expert on the design of end user training curricula and materials. Provides specialized computer systems application training to IT and Business Project team members. Serves as primary contact to troubleshoot problems and answer questions from SSD Credentialed Trainers.

Essential Responsibilities:
  • Builds, maintains and/or validate data in the various Training Environments to support Regional & Medical Center training and the creation of training materials.

  • Collects information and prepares specifications of system enhancements, conducting analysis of functionality of new releases and tests each new release in the non-prod environments.

  • Keeps current on knowledge of products and various curricula on assigned projects by staying abreast on learning and training theory, methods, technology and new materials.

  • Mentors and provides tier 2 support to Training Team members, Long Term Support Team and Regional Staff.

  • Provides group and one-on-one training to Regional Project team members (Physicians and Non-Physicians), trainers and end-users via webinars, in-service and formal training sessions.
  • Develop regional training strategies with other team members to include Needs Assessment, Curricula, Schedules, Methodologies and Evaluations.

  • Serves as subject matter expert for the development and revision of training materials.

  • May serve as Training Lead on projects, including creating and managing project plans, coordinating resources and delegating tasks, functioning as liaison with project teams.

  • Chairs and/or participates in project specific meetings, including planning agendas, tracking outcomes and completing action items.

  • Conducts project evaluation, including data analysis, for incorporation into curricula revisions and future project/training planning.

  • Creates various reports to highlight status and outcomes of training activities.
  • Categories

    Posted: 2020-03-23 Expires: 2020-05-03

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    SSD Certified Training Application Coordinator

    Kaiser Permanente
    Pasadena, CA 91103

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