1+ months

Sr Marketing Technology Solutions Partner

Cengage Learning
Boston, MA 02133
**.** **Do you dare to reinvent the future of education?** At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion. **Are we right for you?** We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first. **What You'll Do Here:** The Technology Solutions Partners (TSP) role, within Global Technology Solutions (GTS) at Cengage, will pioneer solutions that enable the business to further improve how people learn! This includes defining, owning, and leading cross-functional efforts to analyze, identify, define, and deliver on business system & infrastructure needs that will enable and support the evolution of our Higher Education business. The Sr TSP will work on a high impact, high transparency team that is tasked with evolving the technology foundation on which we build on an ongoing basis! This is a full-time, on-site position located in our Boston, MA office. **Essential Responsibilities/Duties:** + Know the internal customers workflows, needs, value drivers, decision-making process, and unstated intent and goals. + Identify the key users who will drive or enable business growth + Understand the role of the systems they use and how emerging technology can enable their drivers and goals + Understand the market, the products, major course areas, our competitors, and the route to market. + Know our business: + Understand our business context mission, strategy, competitive differentiators, activations, sell through, sources of activations growth, business resources. + Understand and articulate our strategy and how that works translates to the day to day operation of Higher Ed + Make/enable decisions that will move Higher Ed forward while understanding the business risks associated with them and implications for all other partners (Platform, Marketing, Sales, Finance, Legal, HR, Engineering, Architects etc.). + Clearly balance the 'reusability/scale' considerations with decisions that delivery value for the specific priority discipline/program at hand + Actively own the technology risk, debt, and non-functional requirements as part of the business roadmap + Lead cross-functionally at all levels. Push information and drive understanding of the strategy and path of execution. + Maintain an open and updated and prioritized backlog that has a clearly understandable set of user intent / value stories + Understand and own decisions that affect other Cengage partners and users + Demonstrate foundational understanding of our systems and architecture importantly how they impact our decision-making process. + Understand the business technology roadmap and how the business operates (i.e. macro business processes). + Communicate vision, strategy, and business value effectively to technical team & partners + Understand the overall process and their role in the idea to build process. + Lead, prioritize and execute on the program roadmap through detailed requirements and excellent cross functional communication with Engineering, Architecture, QA, TSPs, and other Technical Product Management team members + Make time personally and for the team to invest in planning the next build cycle during the current build cycle + Communicates our overall vision and strategy to program team & partners + Maintain a clearly documented articulation of 'the why' and makes sure that the user imperative and goal of each requirement is understood by the team and relevant partners **Skills You Will Need Here:** **Required:** + BA/BS degree + 5+ years related experience. + Has prior experience in a role or position responsible for product/program/project management in a technical environment supporting a Marketing organization + Is customer focused and has a strong service and solutions orientation. + Deep expertise in Marketing and intersection of Marketing and Technology + Experience in Marketing (lead generation, ad campaign, community platforms, etc.) technology + Experience working with Web CMS and ecommerce technology. + Familiarity with modern B2B and B2C Marketing approaches and implications on technology needs (e.g., campaign attribution/return on investment, demand waterfall, marketing automation and dynamic profiling, persona-based Marketing, account-based marketing) + Experience with Marketing Analytics and Operations teams to identify processes and analytical approaches that unlock insights from data and technology **Job Locations** _US-MA-Boston_ **Posted Date** _3 months ago_ _(9/27/2019 11:36 AM)_ **_Requisition ID_** _2019-7043_ **_Job Function_** _Digital Solutions (Technology)_

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Posted: 2019-09-30 Expires: 2020-01-12

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Sr Marketing Technology Solutions Partner

Cengage Learning
Boston, MA 02133

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