6 days old

Sr. Technical Program Manager, Prime Tech

Seattle, WA 98104


Job summary
Amazon Prime TPM team is a cross-functional team of Technical Program Managers that are responsible to run large technology initiatives for the Prime membership program across the company. These include programs like International Expansion of Prime and supporting variations of Prime that provide the best of Shopping and Entertainment to our customers. If you are interested in driving highly visible and impactful initiatives for Amazon, this is the best team for you.

The Prime TPM Team is seeking an exceptional Sr. Technical Program Manager to run challenging, high-value, high-visibility programs. As a Sr. TPM for Amazon Prime, you will be responsible for delivering projects with meaningful strategic impact. You will work with various software and business teams around the company to identify and drive innovative solutions that achieve key business goals. This is an exciting opportunity to shape the next generation of Amazon Prime! This role will give you an opportunity to work with many different teams and learn a range of new systems, leveraging the deep collection of technologies throughout the company and extending them to allow us to boldly go where no retail system has gone before.

Amazon Prime has over 200 million paid members in over 20 countries around the world that enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon. In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items.

Key responsibilities include:

  • Be a guardian of world-class customer experience for your deliverables: continually raise the bar on functionality, flow, consistency, usability, and simplicity
  • Be the interface between the product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet the business requirements.
  • Own engagement with the partners, work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.
  • Help make the right feature trade-offs to ship software without compromising customer experience and business relevance
  • Engage with many other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals
  • Represent the technical team to senior leadership across the company


  • 7+ years of experience working directly with engineering teams
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • 5+ years of technical program management experience


  • Bachelor's degree and/or Master's degree in Computer Science or equivalent.
  • The ideal candidate is creative with superior analytical abilities across business and technology
  • A strong track record of project delivery for large, cross-functional projects
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to both technical and non-technical audiences
  • Experience building complex software systems successfully delivered to customers
  • Proven experience in innovative business practices that have been game changing for business evolution
  • Experience leading complex projects involving multiple global teams
  • Must be able to think and act both strategically and tactically, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
  • Sound business judgment and ability to influence others are critical to success in this position
  • Comfort interacting with a broad set of business stakeholders and leading meetings both over the phone and in person
  • Extensive experience defining programs and implementing them to meet rapidly evolving business needs
  • Experience with service oriented architecture and object oriented design

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Posted: 2022-05-13 Expires: 2022-06-12

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Sr. Technical Program Manager, Prime Tech

Seattle, WA 98104

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