10 days old

Sr Technical Product Manager (CRM Business Analyst)

Chalfont, PA 18914

Help us improve access to life-changing therapies that can transform human health

We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.

Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.

What you'll do

You will work in partnership with application and service domain leaders in GE Biopharma, acting as a business analyst and product owner to create a clear strategic direction that will deliver required capabilities on Salesforce.com. You will direct & coordinate requirements with multiple stakeholder teams to achieve a clear and descriptive set of requirements and deliver product functionality by balancing customer need with business strategy, minimized defects, and technical debt.

In this role, your priority is seamless integration and alignment of perspectives from a broad set of stakeholders including but not limited to: Life Sciences Service function, Cross Functional Process Owners, Customer Services, Supply Chain, Commercial, Customers, Enterprise Architects, Application Managers, Development teams and Technical Architects.

  • Work with cross-functional (process, design, build, test) teams to deliver enhancements of capabilities in Salesforce.com.
  • Own the short-term product roadmap and it€™s integration into a larger application or strategic roadmap.
  • Engage continuously with customers and stakeholders to understand their business goals and motivating factors.
  • Demonstrate ability to influence customers and product managers through credible knowledge and experience, persuasion and influencing skills
  • Lead customer and stakeholder interviews to align product designs
  • Own the product backlog; continuously groom and ensure that an agreed scope is always ready to move into development
  • Lead the product development team; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; owner of functional or technical product design
  • Understand and follow the proscribed governance process and development methodology for product development
  • Translate unstructured or ambiguous requests into actionable user stories and work units through problem decomposition and planning
  • Demonstrate substantial experience with the technology stack and its impact on the final product

    Who you are

    • Bachelor€™s Degree in business, computer science or in €œSTEM€ Majors (Science, Technology, Engineering and Math) or equivalent knowledge or experience
    • Significant professional experience in either Oracle EBS or Salesforce.com

      Eligibility Requirements:
      Legal authorization to work in UK or EU countries is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
      Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
      Willing to travel.

      Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website http://www.ukba.homeoffice.gov.uk/visas-immigration/working

      Desired Characteristics
      Technical Expertise:

      • Technical expertise conceptually in the underlying design and architecture of Oracle EBS, Salesforce.com or ServiceMax
      • Strong Business Analysis skills and ability to translate requirements to enterprise software features
      • Experience leading teams in a formal software development lifecycle environment following a formal project management and governance process
      • Familiarity with waterfall and iterative software implementation approaches
      • Familiarity in tools supporting SDLC such as Jira, Rally, Aris, MS Project, SmartSheet, LoadRunner, etc.

        Business Acumen:

        • Demonstrates the initiative to explore alternate technologies and approaches to solving problems
        • Skilled in breaking down problems and estimating efforts
        • Has the ability to propose, analyze impact and recommend appropriate technology choices
        • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the product development team. Balances value propositions from competing stakeholders
        • Demonstrates awareness of the competitive environment and it€™s impact on the product
        • Demonstrates knowledge of technologies in the market to actively participate in buy vs build recommendations, drive market timing decisions and scope of MVPs


          • Ability to take ownership of medium sized or incompletely defined tasks
          • Delivers while mentoring and helping junior team members
          • Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
          • Identifies misalignments with goals, objectives and work direction against the organizational strategy. Makes suggestions to course correct or escalates appropriately Continuously measures deliverables of self and team against commitments. Effectively balances multiple, different and/or competing objectives

            Personal Attributes:

            • Excellent oral and written communication skills
            • Strong interpersonal skills
            • Effective team building and problem solving abilities
            • Persists to completion, especially in the face of overwhelming odds and setbacks
            • Pushes self for results; pushes others for results through team spirit and exhibiting role model behavior

              Who we are

              Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you€™ll feel right at home here. If you€™re flexible, curious and relentless, you€™ll belong. If you are excited about a global culture, this can be the place to further your career.

              Want to know more? Take a look at our Instagram, Twitter and LinkedIn pages!

              Cytiva is a 3.5 billion USD global life sciences leader with over 7000 associates across 40 countries who are dedicated to our mission to help us improve access to life-changing therapies that transform human health. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.

              As part of the Danaher family of companies, our work at Cytiva is supported by a global science and technology innovator. In addition to Danaher€™s unrivaled leadership training and professional development programs, our relationship also provides expanded career opportunities across industries and brands. Together, we are united by a shared purpose: Helping Realize Life€™s Potential.

              Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The €œEEO is the Law€ poster is available here.","industry":"Biotechnology


Posted: 2020-05-21 Expires: 2020-06-20

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Sr Technical Product Manager (CRM Business Analyst)

Chalfont, PA 18914

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