1+ months

Senior Specialist, Change Managment

BNY Mellon
New York, NY
Change Management - Leads and controls complex change management projects, including product launches or enhancements, changes in BNYMs services, enhancements to existing businesses, operational support enhancements, risk and security enhancement, changes driven by regulatory bodies. Performs project management for full, multi-phased projects. Incumbents have developed a depth of expertise in a specialty or niche Change Management area or a certain type of client. Works independently and under pressure with complex, high quantity, often contradictory information, while problem solving to adhere to strict deadlines. Guides and reviews work completed by more junior Change Management roles. Delivers and implements projects that involve complex, high quantity, often contradictory information. Problem solves to adhere to strict deadlines. Is fully compliant with standard project process/implementation methods but able to adapt approach and demeanor to match shifting demands and situations. Identifies and manages goals, risks, issues and resources and ensures QA process is applied throughout each project/service lifecycle. Helps less experienced Change Management roles identify goals, risks, issues and resources and provides guidance on issue resolution. Constructs long-term, sophisticated project plans and enlists the work of less experienced Change Management roles as support resources on projects. Provides project management for programs or multiple workstreams within larger programs. May assist management with distribution of resources and assignment of projects to more junior roles. Communicates with clients to schedule meetings and facilitates project meetings and workshops. Produces outputs from project group sessions and reports on issues to relevant parties for sign off. May delegate output production duties to more junior roles. Analyzes issues and uses well established knowledge of the business to propose solutions. Presents proposals and provides reasoning to function Management. Monitors project process, risks and issues through weekly reports, CAIR log and project plans drafted/updated by more junior roles. Finalizes reports for presentation to Management. Escalates issues that will significantly impact project delivery to relevant parties. Reviews and defines next steps for issues escalated by more junior roles. Leads project post-implementation reviews. Communicates effectively and frequently with Project Initiators, Technology, Operations, Senior Management and/or the Client and ensures regular communication among these groups. Has a sound understanding of the commercial environment and competitors products. May make product and process recommendations to Management. Mentors and guides less experienced team members to improve their Project and Change Management skills. No direct reports. Provides guidance to less experienced team members and helps them to develop Project and Change Management skills. Manages large, complex internal and external projects. Assigns work to more junior level team members.


Bachelors degree or the equivalent combination of education and experience is required.

5+ years experience in Alternative Investments or similar industry (preferably Hedge Funds)
Strong communication skills, both verbal and written, with particular emphasis on the production of clear and detailed Written Business Requirements and Functional Specifications
Finance / Accounting background a plus
Expert PC Skills; MS Excel / Word / Windows Operating Systems/ Macro writing experience a plus
Strong Organizational Skills, Detail Oriented, Analytical Mind, Task Oriented and Strong Work Ethic
Team oriented experience
Preference for Accounting / Finance / Technology

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 70270
Job: Customer/Client Service
Organization: CSD AIS Operations-HR08997
Requisition Number: 1805384


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Senior Specialist, Change Managment

BNY Mellon
New York, NY

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