11 days old

Sr. Solutions Architect, AWS Jam

Austin, TX 78701


Job summary
The AWS Jam team is revolutionizing how people learn to build on the AWS cloud. AWS Jam enables cloud developers and technologists develop and sharpen their AWS cloud skills through simulated real-world hands-on challenges built around teamwork and competition.

As a Sr. Solutions Architect, you will work in lockstep with Product, Design, and Engineering to build and deliver the next generation of learning experiences on AWS Jam. You will be responsible for building new AWS Jam challenges to exceed customer expectations. You will own all parts that lead to an immersive experience, including challenge storytelling, narratives, visuals, and game thinking. You will work with audience representatives to understand training needs and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate gamified AWS training. You don€™t need to know all AWS services, but are expected to have the technical aptitude to understand and leverage new AWS services to deliver for specific customer training needs. You will create highly immersive challenges for new customer requests with minimal oversight, including building and running automated tests to ensure your challenges live up to customer expectations. You will develop scalable mechanisms such as reports and automated notifications that provide regular visibility into the quality of the catalog of challenges and broken experiences. Your work will serve as the bar-raising standard to follow for other Jam challenge builders. You might be required to help correct issues for production challenges on behalf of other challenge builders. You will also work with Design to establish best-practices, apply game design elements that improve engagement and learning outcomes, and develop demos for new features. You will design and conduct experiments for new challenges and new learning game formats. You will establish and track KPIs and metrics, gathering data to verify the results of ongoing experimentation, and make data-driven recommendations on how to improve the learner experience.

We are just getting started. This position is a unique opportunity to shape the future of learning technology and enable millions of learners acquire the knowledge and skills they need to build on the AWS cloud. Join us and help lead the way!

This position can be remote, but candidates must be based near an AWS office location (Atlanta, Austin, Boston, Chicago, Cupertino, Dallas, Denver, Detroit, East Palo Alto, Herndon, New York City, Pittsburgh, Portland, San Francisco, Santa Monica, Irvine, Seattle, or Tempe).

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon€™s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn€™t about how many hours you spend at home or at work; it€™s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we€™re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.


  • 3+ years of design, implementation, or consulting experience in applications or infrastructures
  • 8+ years within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)

€¢ A Bachelor€™s degree in Computer Science or related field, or equivalent work experience;
€¢ 5+ years software/technology customer facing experience;
€¢ Working knowledge of software development tools and methodologies.


€¢ Professional experience in building learning games, training simulations, gamification, and educational technology;
€¢ Professional experience architecting/operating solutions built on AWS;
€¢ One or more AWS certifications, e.g. AWS Solutions Architect Associate;
€¢ Experience in working backwards from the customer and delivering innovative, simple solutions;
€¢ Demonstrated ability to adapt to new technologies and learn quickly.

The pay range for this position in Colorado is $122,30 - $160,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Posted: 2022-05-13 Expires: 2022-06-12

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Sr. Solutions Architect, AWS Jam

Austin, TX 78701

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