1+ months

Sr Sales Manager, ed2go

Cengage Learning
Temecula, CA 92589
  • Jobs Rated
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**.** **Do you dare to reinvent the future of education?** At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion. **Are we right for you?** We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first. **The Sr. Manager of Channel Sales/Partnerships & Operations is** + A member of ed2gos leadership team reporting directly to the Sr. Director/Head of Channel Partnerships + Customer obsessed, coalition builder, collaborator, and cross-functional leader + Leader of ed2gos account management and partner operations/support functions + Highly resourceful, critical thinker/problem solver, with a proven ability to execute (strategy through implementation) + Adept at making data-driven performance/plan improvement recommendations to company leaders + The subject matter expert on partner (customer) sales performance, trends, KPIs as well as an articulate advocate for internal resources and initiatives needed to best accelerate partner sales growth + Exceptional knowledge in Salesforce implementation, reporting and management **What You'll Do Here:** + Account Management + Lead a team of Account Managers that are chartered with building lasting relationships, developing joint innovations, and executing partner focused channel marketing initiatives. + Evaluate, design, and deploy gold standard account management practices + Create rubrics/frameworks that help us better understand the existing partner base (personas, engagement, utilization, etc.), as well as strategies, tactics, and KPIs that measure expansion/contraction within the partner base + Channel & Territory Management + Build and manage complex territory strategies to ensure both short, and long-term goals + Ability to own multi types of complex channel partnerships across different industries and multiple sectors + Understand and optimize our partner ecosystem which includes a variety of customer types, pain-points, business models, deal structures, purchasing power, and product needs. + Elevate our planning and reporting to the next level of excellence for multi-year sales projections, fiscal year planning, quota planning, and in-year execution + Own KPIs for pipeline reporting, risk reporting against plan, and mitigation planning, while focusing on high levels of quality, accuracy, and process consistency + Talent Enablement & Team Operations + Develop and drive cross-functional initiatives to improve sales operations, increase lead generation, enhance partner engagement, grow key accounts, onboard new key accounts, and enhance overall partner satisfaction. + Mentor and drive a culture of proactive leadership, accountability, creativity, and service. + Lead by example and have the drive to remain client-facing. + Motivate, inspire, coach, and recruit high caliber Account Managers, Sales, and Partner Support professionals. + Customer Obsessed and Insights-Driven + Represent the voice of the partner/client/customer + Strong desire to support or drive ed2gos partner (customer) research/intelligence initiatives + Proven ability to leverage customer interactions to understand pain-points, identify trends, and improve overall partner satisfaction and channel performance + Ability to leverage partner insights and collaborate with stakeholders to fuel business strategy, planning, and prioritization + Serve as a stakeholder and key contributor to developing and executing company research priorities + New Business Development + Drive new business development activity and growth by creating strategic plans, sales forecasts, optimizing territories, and resource planning + Leverage your seasoned and successful track record of winning new deals to lead, coach, and support team members accountable for new business development goals + Own KPI reporting for new business development goals, including data analysis and insights on whats working and where we have opportunities to improve and optimize **Skills You Will Need Here:** + High Emotional Intelligence (EQ) + Active listener, consultative in nature, and able to leverage customer interactions to understand pain points and articulate value (magnitude of impact, opportunity cost/lost, etc.) + Proven desire to put partners, learners, team members, and communities we serve first! + Experience in managing and executing complex enterprise-level contract negotiations + An adaptive leader and change agent + Powered by people with diverse backgrounds and thoughts; transparent leader who sees problems as opportunities to improve while valuing mutual respect amongst colleagues + Exceptional collaboration, relationship and consultative skills with demonstrated success in influencing, building partnerships with internal and external contacts at all organizational levels in a matrixed environment **Required Skills/Knowledge/Experience:** + Bachelors Degree + Experience managing a reseller channel + 5+ years experience in direct sales and/or account management + Proven track record of consistently achieving and exceeding sales goals + Superior time management, organizational, analytical and problem-solving skills + Strong relationship building skills, ability to develop strong cross-functional working relationships. + Ability to analyze and work with numbers, particularly as it relates to budgeting, forecasting, performance reporting, and analysis. + Tech savvy with proficiency in MS Office, Salesforce, and utilizing reporting packages to glean insights (i.e. Tableau, etc.) **Preferred:** + Experience working with Continuing Education, workforce training, non-credit baring programs, and employee training solutions, a plus **Job Locations** _US-CA-Temecula_ **Posted Date** _1 month ago_ _(6/25/2020 9:18 PM)_ **_Requisition ID_** _2020-8797_ **_Job Function_** _Outside Sales_ Cengage is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengages EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Cengage is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

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Posted: 2020-06-29 Expires: 2020-08-26

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Sr Sales Manager, ed2go

Cengage Learning
Temecula, CA 92589

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