1+ months

Sr. Risk Specialist - Operational Risk Management - Business Continuity

Capital One
Richmond, VA
West Creek 3 (12073), United States of America, Richmond, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Risk Specialist - Operational Risk Management - Business Continuity


Capital One is seeking a Senior Risk Associate to join the Business Continuity Management (BCM) team within the Operational Risk Management (ORM) organization. The BCM team is focused on developing and executing oversight responsibilities within the second line-of-defense for Capital One.  The selected candidate will primarily work in a relationship management function supporting lines of business in overall coordination and management of Business Continuity (BC) requirements which help to prepare the enterprise for disruptive events to ensure the continuation of business and to minimize loss.  

The BCM Senior Associate role will leverage strong communication skills and the ability to work in a team environment.  This selected candidate will work closely with first line of business to understand their processes, identify risks, and provide solutions to help manage and minimize those risks.  This role will support the lines of business in documenting BC process plans, driving plan maintenance, reporting, and testing efforts.  The ideal candidate will be able to provide effective challenge as needed to help drive risk remediation efforts and will be able to produce reporting for leadership that shows risk status and mitigation progress. This role also involves facilitation in the BC training efforts to partner teams and first lines of business. Competencies include strong communication skills, integrative thinking and good organizational and influencing skills. 


  • Understand risks and issues related to business continuity efforts
  • Work closely with lines of business and partner teams to identify risks and issues 
  • Support recovery planning efforts and enhancements to mitigate risk appetite within the lines of business
  • Provide effective challenge where business continuity considerations are lacking adequacy
  • Build productive relationships with business, Technology, and ORM teams to promote a strong operational resiliency and response posture
  • Analyze business processes to determine the impact a disaster might have on the Enterprise
  • Assist in developing and documenting program processes to support the objectives of the BCM team
  • Scrutinize business practices to assess impacts on the ability to restore and sustain operations in the event of a service disruption
  • Facilitate training as needed for first line and partner teams
  • Leverage project management skills to promote the delivery of key initiatives
  • Ability to interpret metric data to understand risk implications
  • Facilitate and participate in line of business risk meetings
  • Support ongoing program enhancement efforts based on industry standards and best practices related to risk management and business continuity that align with Capital Ones strategic risk direction
  • Participate in an on-call crisis management rotation
  • Attend professional meetings and participate in training and other educational offerings to keep abreast of new developments related to business continuity

Basic Qualifications:

  • High School Diploma, GED Certification, or military experience
  • At least 2 years of experience in Risk Management or Business Continuity Management
  • At least 2 years working in an Agile team
  • At least 1 year experience in customer facing role

Preferred Qualifications:

  • Bachelors Degree
  • At least 4 years of Risk Management experience
  • At least 2 years of Project Management
  • Certification in Business Continuity (such as Certified Business Continuity Professional)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 


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Sr. Risk Specialist - Operational Risk Management - Business Continuity

Capital One
Richmond, VA

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