5 days old

Sr. Program Manager, Transportation Continuous Improvement, ATS POST

Amazon.com
Atlanta, GA 30303
  • Jobs Rated
    59th

DESCRIPTION

Job summary
Amazon Transportation Services (ATS) is seeking a highly skilled and motivated person to help develop a world-class logistics process that delivers goods on time at the best cost as part of our Line Haul ACES team focusing on relationship with the United States Postal Service (USPS). Our team contains subject matter experts on end-end transportation processes who identify and drive improvement opportunities across the Amazon network, and work with all teams in the organization to develop quality metrics and execute cross-functional projects.

If you are seeking an iterative fast-paced environment where you will be responsible for engaging on external advocacy efforts, working with outside consultants, and interacting with our associations, then this position is for you! The successful candidate will show excellent judgment and instincts in decision making and proactively and continually improves their level of knowledge about Amazon€™s business, its platform, and key initiatives.
To be successful in this role, you need strong business/technical acumen and be able to grasp and describe a range of concepts and summarize proceedings. Also, key is the ability to establish and handle business interactions, build and maintain critical relationships with industry representatives and respective staff.

€¢ Develop and manage business relationship with key Final Mile (FM) carrier operational leaders at the national and regional level driving performance, communicating change, and supporting key Transportation and Operations stakeholders within Amazon.
€¢ Interface with internal Amazon stakeholders within ATS (MMPO, MTP, MFO, MMPT etc.) and leverage Amazon Program Managers, Project Leads and Product Managers to streamline and automate processes that currently limit us from efficient, faster and accurate iterations.
€¢ Develop final mile initiatives that drive excellent customer experience and low cost
€¢ Coordinate planning and execution of critical operational events e.g. peak season, holiday, and major promotions
€¢ Monitor the FM carrier€™s network conditions at all times to identify and resolve problems that can affect our customers and business. Identify, assess, track and mitigate issues and risks at multiple levels.
€¢ Be a subject matter expert on the FM carrier€™s operational network capitalizing on its strength and understanding its limitations. Provide advice to Program and Project Managers.
€¢ Investigate and resolve critical FM carrier customer escalations. Serve as the FM carrier operations interface for Transportation, Operations, and Program Managers supporting initiatives impacting DDU and final mile delivery.
€¢ Develop and manage contingencies for critical events, e.g. inclement weather, disaster recovery, network outages
€¢ Be a subject matter expert on the FM carrier€™s operational network capitalizing on its strength and understanding its limitations. Provide advice to Program and Project Managers.
€¢ Communicate a consistent message regarding Amazon business requirements and direction to key members of the FM carrier€™s operations management on a regular basis.
€¢ Work with Operations and Transportation leaders to develop standard work for DDU injection and final mile delivery especially where new products or initiatives are involved.

BASIC QUALIFICATIONS

  • 5+ years of experience in program or project management
  • Experience using data and metrics to drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Completed Bachelor€™s Degree in math, engineering, science, operations, logistics, supply chain or related field
  • 5+ years of progressive responsibility in transportation operations or related field
  • Lean/Six Sigma experience
  • Experience in writing SQL queries
  • Ability to organize and manage multiple tasks simultaneously
  • Ability to handle changing priorities and use good judgment when working in stressful situations

PREFERRED QUALIFICATIONS

  • Advanced degree/Master€™s degree (Math, Engineering, Science, Business) from an accredited university
  • Background in logistics and continuous improvement methodologies with demonstrated operations management skills
  • As comfortable working on high-level strategy and design as they are rolling-up their sleeves and working on implementation
  • Demonstrable problem-solving, mathematical and analytical skills using data to drive decisions in a business environment
  • Champion ACES principles despite the pressure to deviate €“ regardless of the direction from which it originates
  • Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization





Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Jobs Rated Reports for Computer Programmer

Posted: 2022-05-13 Expires: 2022-06-12

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Sr. Program Manager, Transportation Continuous Improvement, ATS POST

Amazon.com
Atlanta, GA 30303

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Computer Programmer
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