9 days old

Sr. Process Consultant

Danaher
New York, NY 10007

Beckman Coulter Diagnostics, an operating company of Danaher Corporation is recruiting for a Senior Process Consultant. This is a remote based position supporting key customers across the US and Canada.

The Process Consultant will represent Beckman Coulter Diagnostics working within a complex, team based selling process targeting prospective and current customers.  The Process Consultant will work directly with clinical laboratory staff and lab leadership to provide expert, data-driven analysis of current clinical lab processes and operations in order to recommend improvement strategies and laboratory testing solutions that create flow, deliver efficient operations and ultimately positively impact patient care. This role will manage laboratory process evaluations and reviews to then lead the implementation of improvement strategies based on the principles of continuous improvement available through the Danaher Business System.
 
Essential Functions of this role are to:
- Work with NACO Lab Automation Sales Managers and cross functional sales teams to identify automation-ready customers for process improvement implementation and reference site development
- Conduct onsite evaluations of the customer€™s total laboratory operation
- Collect, gather, parse and analyze system and automation performance data using excel-based analytics
- Identifying process improvement opportunities in the pre-analytical sample processing area and in post-analytical sample and result management
- Make recommendations that will result in improved laboratory performance.
- Recommendations will focus on adoption and implementation of Beckman Coulter automation technology as well as process changes to streamline workflow based on the tools and principles of continuous improvement, as practiced through the Danaher Business System. 
- Create customer facing outputs or deliverables in the form of presentations and/or written reports
- Facilitate various continuous improvement events at the customer site to help them meet predetermined goals
- Work with customers to establish clear expectations and metrics for performance if/when recommendations are adopted
- Develop and nurture relationships with key customers through identification and implementation of best practices, ensuring delivery of promised outcomes after implementation of new DBS/Beckman Coulter automation solutions as well as through supporting growth and optimization of operations throughout the length of the customer-manufacturer relationship
- Consulting will be delivered to customers in both the pre-sales and post-sales settings

- Requires a Bachelor€™s degree in fields such as Clinical Lab Science, BioMedical Engineering, Industrial or Process Engineering. Education in other engineering/healthcare related field may be acceptable.
- 5 + years of experience required with at least 3+ years of experience working in a clinical laboratory environment or selling/servicing into a clinical laboratory with another 2 + years of experience in laboratory process improvement efforts.
- Demonstrated competencies in areas of continuous improvement, process analysis, laboratory operations, data management and analytics, laboratory automation, system integration and implementation are strongly desired.
- Excellent customer-facing presence, presentation and communication skills required
- Experience as a practitioner of lean and continuous improvement with experience using tools for advanced process analysis and improvement
- Knowledge of Excel as an analytics platform for large data sets is required
- Experience as a facilitator of process improvement events within or outside of the laboratory setting is preferred
- Experience with Microsoft Visio and Computer-Aided Design (CAD) in any program or platform is  preferred
- System thinking to enable laboratories to significantly improve performance
- Experience using Microsoft PowerPoint to create presentations and other customer-facing deliverables
- Familiarity and understanding of Beckman Coulter systems, automation and IT products is highly desirable
- Ability and willingness to travel up to 75% of the time in North America for on-site work with clinical laboratory clients

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page€”Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The €œEEO is the Law€ poster is available here.","industry":"Medical Device

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Posted: 2020-05-21 Expires: 2020-06-20

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Sr. Process Consultant

Danaher
New York, NY 10007

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