1+ months

Sr. CRE Specialist (Facilities & Admin Services)

Capital One
Muntinlupa, National Capital Region 1799
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. CRE Specialist (Facilities & Admin Services)


To supervise outsourced staff responsible for the operation, maintenance, improvement and upkeep of facility and equipment; To provide efficient administrative support for the daily operation, maintenance, housekeeping, and scheduling of employee facilities which include but may not be limited to lockers, shuttle services, vending machines, gym, entertainment facility, quiet room, multi-function printers, office supplies, and printing services; To coordinate with outsourced staff of housekeeping and/or canteen concessionaires and ensure compliance to Service Level Agreements (SLAs); To perform department-wide administrative / financial responsibilities such as the processing of purchase orders, managing the petty cash fund, and preparing the monthly business report.


1. Maintenance of Building, Facilities, and Equipment

Supervises day-to-day operation of internal and outsourced staff in the maintenance of company building, facilities, and equipment

Ensures PPM is carried out correctly as scheduled

Ensures comprehensive documentation on completed job cards and repair history

Ensures activities are within corporate standards on safety and quality

2. Management of Locker and Padlock Issuance and Employee Clearance

Issues lockers and padlocks for new hires as endorsed by the training department

Signs employee clearance form of resigned employees upon verification of ID and padlock turn over

Handles force opening of employee lockers as per locker management guidelines

Maintains locker and padlock assignment in master list

3. Management of Employee Facilities including, but not limited to Shuttle Services, Vending Machines, Gym, Karaoke and Xbox Entertainment Facility, Quiet Room, and Multi-Function Printers

Ensures 24/7 availability of the facilities and maintains the general cleanliness and upkeep of facilities / equipment

Monitors employee feedback on the use of the facilities and coordinates with vendor for any requirements/ areas for improvement

Processes vendors monthly billing

4. Coordination with Housekeeping Personnel and Messenger Staff

Prepares schedule to ensure 24/7 staff availability

Monitors performance and ensures compliance to SLAs

Monitors housekeeping materials and consumables

5. Coordination with Canteen Concessionaires and Kiosks

+ Coordinates with owners/supervisors regularly to provide feedback on canteen performance and areas for improvement

+ Maintains copies of health and safety certifications of canteen staff (outsourced)

+ Conducts regular kitchen inspection to ensure compliance with health and safety standards

+ Reviews menu list to provide a healthy and balanced menu cycle

6. Management of Office Supplies Request

Processes requests for office supplies via online system

Maintains record on request details

Monitors office supplies inventory level and coordinates purchase order with vendor/s

7. Management of Printing Services

Processes requests for printing, photocopying, laminating, and binding

Maintains record on request details

8. Coordination with International Courier for Incoming and Outgoing Shipments

9. Logistics Support for Event/Activity Set-up as Requested through Workplace Central

10. Department Administrative / Financial Responsibilities

Monitors and updates the department budget tracker to ensure appropriate and efficient spending

Consolidates information from each team to prepare the departments monthly business report

Manages the department-wide petty cash fund, including the preparation of periodic reports such as the following: daily balancing of petty cash vouchers vs. cash; bi-monthly petty cash fund liquidation; monthly report

Preparation of purchase order and checking of billing invoices

Provides assistance in the filing of Philippine Economic Zone Authority (PEZA) documentation for IT and non-IT fixed assets

11. May be assigned / rotated across related sub-functions including but not limited to sub-functions within Shared


12. Other job related duties that may be assigned from time to time


**Educational Background:** College graduate

**Professional Experience:** 3 years work experience in related discipline, with 1 year in supervisory role

**Skills Required:**

+ Ability to multi-task

+ Detail-oriented

+ Ability to take initiative in organizing Customer-orientation for both internal and external customers


+ Requisition open under local terms

+ Candidates must have appropriate paperwork to work in the Philippines

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


Posted: 2022-03-30 Expires: 2022-08-31

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Sr. CRE Specialist (Facilities & Admin Services)

Capital One
Muntinlupa, National Capital Region 1799

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