1+ months

Sr Consultant- Fulfillment Process Improvement

CVS Caremark
Wilkes-Barre, PA 18702
**Job Description**

This is an exciting opportunity for a Senior Consultant for the Pharmacy Operations Process Improvement team, at our Wilkes-Barre, PA facility. The Senior Consultant will play a vital role in assisting the Executive Advisor with developing, implementing, analyzing data, and tracking of high profile projects and initiatives that focus on process improvement, quality enhancements, customer satisfaction, and cost reduction.


The Sr. Consultant will focus on strategic framing of problems, fact and logic-based decision making, solutions, design, testing, and execution. The Senior Consultant Fulfilment Process Improvement will work closely with business partners at all levels of the organization to understand the business, solve problems, and present recommendations to senior leadership.


Develop strategic framework and approach to solving key problems, beginning with vaguely-defined, ambiguous problems and then developing a logical framework and analytical plan of attack. Independently design, construct, and execute analyses to meet business case requirements using data that will often be self-sourced through observations, tests, interviews, custom data pulls. Includes root cause investigation; problem solving; articulating conclusions; and making recommendations to the leadership team.


Engage cross-functionally across the organization to design solutions, develop test and implementation plans, drive results, and resolve issues encountered by the team including the ability to assess and course-correct as necessary. Use superior analytical skills and logic to prepare material and presentations for the business in a way that adds value, is easily understood by others who may not have the same background or expertise and improves the operational efficiency of all mail pharmacies and some extended business partners.


We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs.In addition to sixteen paid days off for employees, we also offer ten paid holidays.


**Required Qualifications**

2+ years of leadership or process improvement experience


**Preferred Qualifications**

1. Superior analytical skills, quantitative skills, logic and problem solving skills


2. Ability to work independently and outstanding follow up skills (Self Starter)


3. Demonstrated success dealing with ambiguity or uncertainty and ability to learn on the fly to understand and solve new problems


4. Proven track record constructing and executing complex analyses to meet business case requirements


5. High level of independent detailed judgment and initiative required


6. Ability to communicate effectively in a manner that is clear, logical and consistent


7. Excellent interpersonal skills, including the ability to interact and influence at all levels of the organization


8. Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines


9. Prior six sigma and/or process improvement training and/or certification.


**Education**

Some College required. Bachelor's Degree Preferred


**Business Overview**

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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Posted: 2020-10-12 Expires: 2020-12-12

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Sr Consultant- Fulfillment Process Improvement

CVS Caremark
Wilkes-Barre, PA 18702

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