3 days old

Specialist, Federal UX Research & Strategy

Washington, DC 20020
**Business Title:** Specialist, Federal UX Research & Strategy

**Requisition Number:** 84370 - 20

**Function:** Advisory

**Area of Interest:**

**State:** DC

**City:** Washington


The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice.


+ Support the Design Thinking and Ideation workshops in various environments to kick off engagements and enable collaborative brainstorming/ideation with client users and stakeholders

+ Support design research efforts. Conduct Human Centered Design (HCD) qualitative and quantitative user research via user interviews, focus groups, surveys, benchmarking analysis, etc to ensure solutions are rooted in real-world needs and deliver experience and functionality that inspires and drives

+ Translate user research, business requirements and contextual business information into a logical, solution-oriented strategic direction

+ Support the presentation of and speak to the value of the team's design solutions to client stakeholders through storytelling in a way that inspires confidence and drives approval

+ Collaborate with an interdisciplinary team of Strategists, Designers, Developers, and Delivery Managers, as well as client and internal stakeholders


+ A minimum one years of experience in user experience design, research, digital product/service design, or other forms of human centered design

+ Bachelors degree from accredited college or university

+ Client-facing consulting/agency experience (spanning consumer, enterprise or professional services)

+ Working knowledge of the current execution tools and methodologies such as Keynote, Microsoft Office Suite, Design Thinking, Human Centered Design, and Agile and DevOps

+ Working knowledge of tools such as personas, journey maps and any other additional communications methods to showcase strategic direction

+ Proficient storytelling skills (oral, written and visual) with the ability to inspire, educate, and persuade

+ Strategic project and design portfolio that demonstrates effective problem solving, qualitative and quantitative analysis and linkage to experience and/or business change and ROI with impeccable attention to detail

+ 100% remote opportunity available

+ U.S. citizenship required with an active U.S. Federal government Secret security clearance preferred

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.

**GL:** 6

**GF:** 15306


Posted: 2022-05-13 Expires: 2022-06-15

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Specialist, Federal UX Research & Strategy

Washington, DC 20020

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