19 days old

Social Business Manager Community Manager

New York, NY 10007
  • Job Code
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
The MSC Social team is looking to hire a Social Business Manager who will be responsible for executing a social marketing strategy for an IBM business initiative.

To succeed, the candidate must be dedicated to researching, identifying and executing best practices that connect social media tactics to team objectives.

Key Responsibilities
  • Work with assigned IBM team to develop and maintain a comprehensive social media strategy
  • Develop content for brand social channels such as LinkedIn, Twitter, Facebook and YouTube
  • Manage brand social channels and implement social listening tactics to grow an engaged and active social network audience
  • Define key performance indicators and implement measurement, analytics and reporting methods to gauge success
  • Provide social media training and ongoing coaching to key IBM team members
  • Support social media activities related to IBM conferences or events (either in-person or remotely)

This position is located in IBM offices in New York City. No remote opportunities exist.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Do work that matters.
Discover your true potential.
Be yourself.


Required Professional and Technical Expertise
  • Business experience with social networking platforms including but not limited to LinkedIn, Twitter, Facebook and YouTube
  • Demonstrated success activating social programs, specifically with results for social engagement and target audience growth
  • Demonstrated ability to research, learn and communicate about emerging social trends and technologies
  • Experience with social content publishing and analytics tools such as Sprinklr, Hootsuite, Sysomos, Rival IQ, Spredfast, Percolate and Expion
  • Experience training and coaching others on how to grow their social eminence
  • An understanding of how to develop and apply social personas to content development, publishing and social account management

Preferred Professional and Technical Expertise
  • BS/BA degree from an accredited college or university and 3-5 years experience in communications or public relations, specifically developing social initiatives
  • Social experience in the consumer technology space
  • Experience managing blogging platforms such as WordPress
  • Excellent written and verbal communication skills, along with strong presentation skills
  • Leadership capabilities and strong interpersonal skills
  • Ability to work independently and as a member of a team
  • Aptitude to develop and maintain strong working relationships with both internal and external stakeholders
  • Ability to explain a position on an issue with confidence and data to support view

About Business Unit
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-09-04 Expires: 2019-10-04

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Social Business Manager Community Manager

New York, NY 10007

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