1+ months

Site Reliability Engineer

Oeiras, Portugal 2780-213

Who We Are  


Todays challenging business environment is more than that its a period of disruption between the pandemic, global business change and internal process complexity. Focus to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful.  


The Product Supply Chain organization within Digital Enterprise Solutions (formerly Cisco IT) is changing the way we run Ciscos operations by maximizing the power of technology, the best of business processes and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and leverage the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! 


Who You Will Work With 


You will join the newly formed technical team based in Europe and be part of an exciting phase to establish a follow-the-sun model in delivering and supporting technology that underpins Ciscos supply chain. 


Who YouAre 


  • a sharp, experienced Software Engineer with strong problem-solving skills, and proven software development foundation. 

  • Hardworking, detail, oriented and enthusiastic developer who is passionate about quality and is enthusiastic about the new cutting-edge technology offered to consumers. 

  • collaborate with your team, product, and design to build new features. 

  • People who can quickly ramp and have appetite to learn new technologies. 

  • Hands-on experience on Oracle PLSQL, ERP, OTM/GTM is a priority 


What You'll Do 


  • Support Supply Chain Oracle ERP Scheduling / Manufacturing / Logistics  production issues reported by EMEA partner sites, EMEA Biz team and EMEA MFG/Logistics Mangers. 

  • Support Make and deliver operation cases from APJC /Americas. 

  • Act as connecting bridge for APAC and Americas region for Manufacturing / Logistics IT operations teams 

  • Support American Region Biz team requests during early morning PT working hrs. 

  • Support Key data driven requests coming from zone Biz POCs. 

  • Handle normalization meetings with Partners/sites in CET time zone and handover to PST time zone 

  • Work with Partner Management team in Europe to address partner escalations. 

  • Collaborate with development teams to work on capability enhancements based on available bandwidth.  

  • Support weekend Release activities and Quarter end support. 


Why Cisco 

At Cisco, each person brings their unique talents to work as a team and make a difference. 

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. 

  • We connect everything people, process, data and things and we use those connections to change our world for the better. 

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices. 

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. 

Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco 

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.


Posted: 2022-05-20 Expires: 2022-07-24

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Site Reliability Engineer

Oeiras, Portugal 2780-213

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