1+ months

ServiceNow HR Configuration Professional

Humana
Vancouver, WA 98661
Description The ServiceNow HR Configuration Professional delivers new configuration within the HRSD module of ServiceNow to meet HR needs related to case management, knowledge management, portal design, mobile application and reporting/trending on ServiceNow data Work assignments involve complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Responsibilities The ServiceNow HR Configuration Professional works with their business partners and technology support teams to configure and support enhancements to the HR Service Delivery module of ServiceNow. As part of this role, they will focus on rigorous configuration management leveraging out of the box functionality as often as possible. In addition to the partnership with business, they also provide consultation on best practices for platform stability. Responsible for thorough peer reviewing of team configuration and support for user testing Engages on ServiceNow upgrades as well as acting as Tier 3 support for issue resolution on the HRSD module of ServiceNow. Required Qualifications + Bachelor's Degree in Computer Science, Engineering or with relevant experience + Demonstrated experience in ServiceNow configuration + Experience working with business and IT stakeholders on system enhancements + Experience problem solving and consultation within complex environments + Facilitating cross-functional teams' efforts + Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications + Strong knowledge and experience working with ServiceNows HR Service Delivery module, Portal (Employee Service Center), and Performance Analytics + ServiceNow certifications + Scripting experience + Experience working in Agile Development Methodologies Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request. California Residents If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here: CA Resident Privacy Policy <>

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Posted: 2020-06-29 Expires: 2020-08-16

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ServiceNow HR Configuration Professional

Humana
Vancouver, WA 98661

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