16 days old

Service Technician II Minneapolis

Minneapolis, MN 55415
At Siemens Healthineers, we are passionate about enabling healthcare professionals to deliver high quality patient
care, and to do so affordably. A leading global healthcare company, Siemens Healthineers continues to strengthen
our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services,
consulting, and healthcare IT services as well as further technologies in the growing market for therapeutic and
molecular diagnostics.

Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving
providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare
Customer Service Engineer level II specializing in servicing Diagnostic Chemistry equipment needed in the
Minneapolis, MN area.
Position Overview:
The Field Service Technician is a field-based, customer-facing role that installs, services, maintains and modifies
Siemens in-vitro diagnostic equipment at our customer sites, primarily in the clinical laboratory. We take a holistic
approach in solving our customers' toughest problems. Our FSTs represent the "Face of Siemens" to the customer.

**AlternateDay Shift -Tuesday - Sat 0700 - 1600**

The Field Service Technician reports to the Regional Service Manager at Siemens Healthcare Diagnostics.
The Field Service Technicians responsibilities include installing, troubleshooting, repairing and performing
preventative maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Dimension and Vista
Chemistry products) at customer sites with minimal supervision. Responsible for delivering both timely and effective
repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior
customer satisfaction. Manage financial performance within their territory, meeting or exceeding budget for revenue
generation, expense control and inventory management. Manage company assets to include a company car, cell
phone, computer, tools, inventory parts, etc. Establish and maintain proper business relationships with customers and
peers, as well as performing necessary administrative duties accurately.

Required Knowledge/Skills, Education, and Experience:
Minimum high school diploma; technical Associates Degree or equivalent preferred. Must be proficient in the use of
tools and service test equipment, with the ability to work both individually and in an established team setting. 5+ years
experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments
needed. Must be a self-starter with strong customer service skills, as well as excellent communication skills needed.
Need to have the ability to operate remotely from the main office with minimum supervision. Must demonstrate
excellent judgment in customer relations and in managing company resources; strong competency in instrument
systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics,
hydraulic and pneumatic systems. Must be able to interface with customers in a positive professional manner, as well
as the ability to think and act in a logical and methodical way. Must be computer literate in Microsoft Word, Excel and
PowerPoint and be able to utilize computer-based tools for reports, e-mail and for general communication.

valid drivers license and good driving record over last three years is required. Must be willing to work different shifts
as business needs dictate and have the ability to travel and provide service in assigned geography. Need to have the
willingness to participate in an on-call rotation after training and certification is completed. Background or coursework
in chemistry, biology or natural sciences is very helpful

**Organization:** Siemens Healthineers

**Company:** Siemens Medical Solutions USA, Inc.

**Experience Level:** Early Professional

**Job Type:** Full-time

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .

**California Privacy Notice**

California residents have the right to receive additional notices about their personal information. To learn more, click here at https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html .


Posted: 2020-03-23 Expires: 2020-04-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Service Technician II Minneapolis

Minneapolis, MN 55415

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast