1+ months

Senior Technical Program Manager

Seattle, WA 98104


Do you want to reinvent shopping on Amazon? With ever expanding selection, and ambient computing looming on the horizon, it's time to create a new shopping experience, beyond search & browse, helping busy customers easily find low-regret products that meet their in-the-moment need. It's time to leverage big data and machine learning to generate relevant and trustworthy recommendations for billions of shopping journeys through billions of products, and to make it easy and natural for customers to discover those recommendations. It's time for Amazon's Choice.
Amazon's Choice recommends highly rated, well-priced, low-regret products, which are available to ship immediately. It has struck a chord with customers, by simplifying their shopping journeys and serving as a shortcut find great products, and is scaling rapidly as a result. But it's still Day 1. There are many more opportunities to grow this recommendation system and improve the quality of the products we recommend.
In this position you will collaborate with senior tech leaders to deliver the best product with the most efficient use of resources and technologies. You will work with stakeholders, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
The Senior Technical Program Manager for Trust will be expected to:
· Guide technical design process and strategy for product development initiatives to improve Customer Trust in Amazon€™s Choice
· Influence senior technical leaders for dependency teams across Amazon to drive innovation for the Amazon€™s Choice experience by leveraging ML and product development across the Consumer organization
· Document technical requirements and manage technical design artifacts to ensure clarity and efficiency of execution by Amazon€™s Choice technical teams as well as partner technical teams
· Lead Trust Technical Program Reviews to align expectations for timelines, identify risks, and get support removing bottlenecks
· Manage cross-functional communication to ensure all business and technical stakeholder€™s needs are aligned


· 10+ years of Technical Program Management experience in a related industry
· BS/MS in Computer Science, Math, Physics, or related field
· Experience coordinating cross functional teams in software engineering
· Experience defining and managing projects, writing detailed functional specifications, coordinating efforts to scope, schedule and deploy new features sets
· Experience in analyzing cost/benefit of feature selection
· Experience in on-time and on-budget delivery of large complex software or hardware projects.


· Online distributed systems and platform infrastructure design and implementation
· Previously held a technical leadership role, delivering large-scale projects
· Experience delivering with an agile methodology (SCRUM, XP)
· Demonstrated ability to understand and discuss technical concepts, and a consideration for scale, efficiency and performance
· Strong interpersonal and communication skills
· Strong writing skills · Prior software development and program management experience is a plus.
· Product and/or Program Management experience in ecommerce, online services or related industry
· Ability to operate and thrive with partial information and ambiguity
· Excellent time management, resource management and planning skills
· Ability to identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries


Posted: 2020-07-27 Expires: 2020-09-25

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Senior Technical Program Manager

Seattle, WA 98104

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