3 days old

Senior Specialist, Federal ServiceNow Business Analyst

KPMG
Washington, DC 20020
**Business Title:** Senior Specialist, Federal ServiceNow Business Analyst


**Requisition Number:** 83671 - 20


**Function:** Advisory


**Area of Interest:**


**State:** DC


**City:** Washington


**Description:**

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.


KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice.


Responsibilities:


+ Perform BA functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition

+ Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders

+ Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date

+ Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level

+ Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery

+ Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements

+ Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow and communicate requirements so that development teams can work effectively, and ensure areas of complexity are understood and investigated appropriately to review opportunities, blockers, problems, and issues that arise

+ Analyze and verify requirements against existing and planned product capabilities


Qualifications:


+ A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred

+ Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university

+ Experience working in an Agile or Scrum software development environment

+ Familiarity with implementing solutions on the ServiceNow platform

+ Experience with scripting in the ServiceNow platform using JavaScript: Business rules, Client Scripts, UI Actions, UI Pages

+ Ability to travel as required to support firm engagements

+ U.S. citizenship required and an active U.S. Federal government Secret security clearance


KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.


At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.


**GL:** 5


**GF:** 15306

Categories

Posted: 2022-05-13 Expires: 2022-06-15

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Senior Specialist, Federal ServiceNow Business Analyst

KPMG
Washington, DC 20020

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