3 days old

Senior Specialist, Delivery Production Support

Orlando, FL 32806
**Business Title:** Senior Specialist, Delivery Production Support

**Requisition Number:** 78751 - 24

**Function:** Advisory

**Area of Interest:**

**State:** FL

**City:** Orlando


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Specialist. Delivery Production Support to join our K (https://www.kpmgspectrum.com/content/spectrum/en/homespectrum.html?location=us) PMG Managed Services practice.


+ Client point of contact for daily operational delivery and issues resolution in the support of KPMG solutions managed as a service

+ Deliver weekly and monthly status reports and performance reports

+ Client delivery support providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs)

+ Work with onshore and offshore client delivery teams to support data analysis, review inputs for accuracy, log and manage issues

+ Research and respond to client inquiries in coordination with internal and external on shore and offshore teams

+ Drive efficiency by continuously improving business process and task automation


+ Minimum three years of relevant experience in supply chain management, shared services, or outsourcing

+ Bachelor's degree in in the fields of management information systems, finance, supply chain, general business, or a related discipline from an accredited college or university

+ Intermediate level financial analyst, analytical skills and Microsoft Office (Excel & PowerPoint) skills

+ Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively

+ Strong team coordination skills and experience working with remote and offshore teams

+ Ability to work closely with clients to deploy and operate technology solutions, including ability to identify a problem and enact a multi-step approach to research the cause and resolve

+ Ability to travel as necessary

+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.

**GL:** 5

**GF:** 15292


Posted: 2022-05-13 Expires: 2022-06-15

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Senior Specialist, Delivery Production Support

Orlando, FL 32806

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