1+ months
2018-05-112018-08-01

Senior Salesforce Developer

Cengage Learning
Cincinnati, OH 45217
  • Jobs Rated
    61st
**.**


**Do you dare to reinvent the future of education?**


AtCengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.


As a Cengage employee you will pioneer transforming the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.


**Are we right for you?**


We bring our A game, unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, everything we do, we do for the learner.


This Senior Salesforce Developer will work with its internal Salesforce.com customers as well as the technology team, to improve and support Sales Cloud, Service Cloud and Community Cloud functionality and assist on implementing other Salesforce.com instances. We are seeking someone with excellent communication skills who can interface directly with internal stakeholders to help maximize efficiency and utilize the full feature and benefits of the Salesforce. The role involves business analysis, configuration, development and support of Salesforce.com instances and we expect this Sr. Salesforce Developer to be the person we build our Salesforce team around.


**What You'll Do Here:**


**Essential Duties & Responsibilities:**


+ Responsible for working with business stakeholders to understand requirements and recommend design approaches to accomplish requirements and successful solutions

+ Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades

+ Ability to design, code, test, debug, package and deploy quality, scalable and well documented solutions on the Salesforce platform

+ Daily administration and support of Salesforce platform, including but not limited to managing user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations

+ Develop reports, dashboards, and processes to continuously monitor data quality and integrity and assist users with report design and management

+ Strong familiarity and experience with Salesforce.com design patterns and development practices

+ Bulk Uploading data using Apex Data Loader and deployment using various tools within SFDC

+ Provide support functions as needed

+ Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements

+ Help evaluate AppExchange products and install and support

+ Create and maintain documentation on processes, policies, application configuration and help create related materials for users as the application evolves

+ Coordinate release activities for all phases of delivery including but not limited to review of roadmap priorities, release scope, test planning, UAT signoff and production readiness

+ Coordinate required activities associated with Salesforces three yearly releases including enhancement and fix review, Opt-in and Op-out and regression testing

+ Share new functionality and features with our training and development team so they may document and train users on the systems

+ Assist in building the Salesforce Admin/Developer team


**Skills You Will Need Here:**


+ Bachelors degree in Computer Science or related field, or equivalent combination of education and recent, relevant work experience

+ 7+ years of experience with technical implementation, day-to-day operations, and long term maintenance of Salesforce.com

+ Salesforce.com Platform Developer I certification required

+ Salesforce.com Platform Developer II certification preferred

+ Salesforce.com Advanced Admin certification preferred

+ Ability to understand business requirements and effectively translate to Salesforce.com solutions

+ Strong Apex and Visualforce experience

+ Experience leading and facilitating user group discussions

+ Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality

+ Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for workflows, reporting and enhanced functions

+ Detail oriented and self-starter with strong written and interpersonal skills

+ Ability to work independently, as well as part of a team

+ Has excellent verbal and written communication skills and strong consultation and creative problem-solving skills as well as clear presentation skills

+ Strong ability to document business processes and procedures

+ Experience with JIRA and Confluence a plus

+ Strong analytical and technical skills with the ability to exercise mature judgment

+ Excels in a fast-paced environment with the ability to prioritize and simultaneously work on multiple tasks and projects


\#LI-GC1


**Requisition ID** _2018-4841_


**Job Function** _Software Development_

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Senior Salesforce Developer

Cengage Learning
Cincinnati, OH 45217

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