7 days old

Senior Product Manager - Installments Lending, Cards & Loans

Dover, FL 33527
Installments is a key pillar within the growth strategy for Cards & Loans book.

This role is an integral part of managing the Instalments product across all proprietary and white-label credit cards as well as loans. The responsible for assessing the P&L to identify growth opportunities while never losing sight of revenue management is an important success metric for this role. The Senior Product Manager will use their analytical skills to devise data driven initiatives as well as pricing decisions and then work closely with the Instalments marketing team to bring these to market. This is a great time to join the team as you will have autonomy to work in a fast paced, collaborative environment, and engage directly with an exciting range of white-label partners.


+ Continually monitor the Instalments P&L and campaign data to identify short-term & medium-term tactics to build growth through pricing optimisation and improved customer segmentation

+ Develop and manage the delivery of initiatives that support revenue growth or reduce expenses, including providing recommendations regarding CVP and pricing to ensure products are relevant and compelling for the target market. This will include ongoing assessment of pricing & segmentation strategies and managing projects to optimise these strategies.

+ Lead data-driven discussions with internal & external stakeholders to agree changes to the marketing mix. Mix includes, but not limited to, pricing, offer, targeting & segmentation, channel conversion

+ Engage with White Label partners to gain buy-in and approval for changes to the strategic direction of the product

+ Work in partnership with internal stakeholders to deliver profitable outcomes - including Commercial, Sales and Distribution, Risk, Compliance, Finance, Decision Management

+ Act as liaison between White Label partners and internal stakeholders to address ad-hoc requests and ensure partner engagement and satisfaction

+ As a part of the Sales & Distribution leadership role, represent the Instalments product as required in cross-departmental forums and projects


+ **Build effective relationships with internal and external stakeholders** - develop and use collaborative relationships to facilitate the accomplishment of business goals

+ **Effective written and verbal communication** - communicate clearly and concisely, with impact and credibility using appropriate language, style and terminology

+ **Effective analysis and decision making** - identify and understand issues, problems and opportunities and develop appropriate solutions.

+ **Adapt to change in a fast-paced environment** flexibility to adapt to an ever-changing environment, while maintaining focus and drive

+ **Strong Leadership skills** able to manage and influence in the absence of direct reporting lines


+ Strong interpersonal and leadership skills

+ Strong influencing and negotiating skills

+ Excellent attention to detail

+ Results driven and self motivated


+ Masters degree preferred

+ Minimum 7-10 years in product management, analytics or strategy. Experience in credit cards and loans considered a plus

+ Strong background banking and finance preferred

Please note that Citi has entered into an agreement with NAB to acquire its consumer bank in Australia which includes residential mortgages, deposits, and unsecured lending.

The sale is expected to complete in March 2022.

As this is a role to work in Citis consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to a NAB (or) a new entity that will employ Citis consumer bank employees, prior to their transfer to NAB.


**Job Family Group:**

Product Management and Development


**Job Family:**

Product Management


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Senior Product Manager - Installments Lending, Cards & Loans

Dover, FL 33527

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