1+ months

Senior Product Manager, Delivery Experience



For millions of customers worldwide, the Amazon name is synonymous with delivery €“ and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. DEX defines, builds, launches and manages Prime and non-Prime, customer-facing delivery programs such as Same-Day delivery, and the user experience presented to millions of customers every day from Search through Checkout. DEX also owns the ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, DEX is changing how customers experience delivery €“ from the speed, convenience, and selection features they see on the site every day, to launching delivery benefits and other new programs for customers around the world.

The goal of this role is to lead WorldWide expansion of new pricing strategies and user experience improvements.
You will establish the pricing strategy in international markets, including owning the point of view on how to attract, retain and grow customers through delivery. You will conduct analysis, make recommendations and execute changes to the program. You will write PRFAQs (Press Release and Frequently Asked Questions), Business Requirement Documents (BRDs), and test/launch plans for WW paid shipping features. You will partner closely with engineering teams to build a technical roadmap, features, and design.

A successful candidate will have experience and passion for pricing, experience with analytics, and strong leadership skills. The candidate will be motivated to make important decisions for our customers in a fast paced environment. The candidate will have the financial acumen to quickly assess key decisions, and write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be critical to success in this role.

In this role you will:
· Lead a key pricing program globally from strategy to execution
· Create and drive your own business plans
· Illustrate key business trends and drivers through effective data interpretation and visualization
· Estimate the impact of different strategic scenarios using robust analytical/financial models
· Develop an in-depth knowledge of all relevant data sources, business intelligence technologies and analytical tools
· Partner with engineering teams on technical products and design


· Bachelor's Degree
· 5+ years of experience in product or program management, product marketing, business development or technology
· Experience with end to end product delivery
· Experience overseeing roadmap strategy and definition
· Experience with feature delivery and tradeoffs of a product
· Experience contributing to engineering discussions around technology decisions and strategy related to a product
· Knowledge of data/analytical tools €“ expertise in Excel and SQL


· MBA or Master€™s Degree in a related field
· Experience in e-commerce, retail, logistics/operations, consulting or related work
· Experience working with teams and stakeholders across geographies and business units at international scale
· Demonstrated high achievement in prior roles, with increasing levels of responsibility and autonomy
· Passion for customers and a strong interest in pricing and analytics

Amazon is an Equal Opportunity-Affirmative Action Employer €“ Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.


Posted: 2021-02-26 Expires: 2021-05-07

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Senior Product Manager, Delivery Experience


Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast