1+ months

Senior Operations Coordinator (Part-time)

Roma, Lazio 00185

Senior Operations Coordinator (Part-time) Roma, Italy

Are you passionate about helping others and providing world-class customer experience? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as a Senior Operations Coordinator (Part-time).

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 people serving 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

You will be part of the Sales Back Office Team, reporting directly into the Manager Operations. You will be responsible for the activation process of new Western Union points of sale (Agents) in Italy and will support the Sales Team delivering a first-class service focus on our customers. You will be managing the contractual documentation, collecting and verifying the information and the validity of the data received from the Sales Team. We will look to you to enter data of the new Agents, as well as manage and update changes to systems.

Here are some skills, attributes, and qualifications you will have:

  • Previous experience within operations, sales or customer support role

  • Ability to pay attention to details and ensure high levels of service

  • Ability to prioritize and manage time efficiently

  • Being reliable in handling confidential information

  • Ability to follow procedures and work in a deadline-driven environment

  • Good knowledge of the Microsoft Office package with a particular focus on Excel (Intermediate level is required)

  • Fluency in Italian and good English level is requested

This is a part-time role (22,5 hours per week) based in our office in Roma.

Due to federal requirements we would prefer candidates that are registered under the Registration in the targeted placement lists L. 68/99 art. 1.

Join us, and lets connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.




  • Banking / Finance
Posted: 2022-04-25 Expires: 2022-09-17

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Senior Operations Coordinator (Part-time)

Western Union
Roma, Lazio 00185

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