9 days old

Senior Manager, Software Development

Atlanta, GA 30303
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

This position is responsible for components of the Acoustic Marketing platform technologies and development of world-class applications that are used by thousands of SaaS enterprise customers. The Acoustic Marketing platform is widely regarded as one of the top few marketing platforms in the world.

Responsible for growth and development of software developers, technical leads and architects. Responsibilities include mentoring, directing, influencing and motivating associates with varying degrees of knowledge and skill sets. Responsible for quality and effectiveness of all technical components implemented on the marketing platform. Measure quality, usability and effectiveness of solutions to look for improvements. Ensure Senior leadership and other departments (product, sales and marketing) are informed on issues and progress for products in their platform. Assists executives and/or senior leaders in defining organizational goals and strategic plans. Extensive technical knowledge with solid understanding of the business and functional area.


  • Lead the local development function including the growth and development of direct reports.
  • Work with Product Management, Engineering, Release Management and QA management to ensure automation and performance test activities are fully integrated into the overall product development lifecycle.
  • Responsible for hiring and coaching developers and ensuring squads are properly staffed with the right skills for engineering excellence
  • Assist in the development of product roadmaps and overall engineering strategy
  • Ensure successful deployments of Acoustics products to production environments in a continuous deployment environment while maintaining high quality
This role may manage staff and carry out supervisory responsibilities in accordance with Corporate policies and applicable laws. Responsibilities may include: interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees and addressing complaints and resolving problems.

This role will work closely with key departmental and project stakeholders across the organization. Therefore, the ability to work collaboratively and effectively with all levels of management and staff within the organization is a key priority in this role.

Required Technical and Professional Expertise
  • Education in Computer Science, Information Systems or another related technical field, unless there is significant, relevant work experience.
  • Minimum ten (10) years of progressive, hands-on software development experience
  • Minimum five (5) years of experience leading or managing development efforts, including leadership development and process improvement.
  • Experience building SaaS web applications in a cloud environment
  • Experience managing with matrixed resources and influencing outside of the organization
  • Experience managing directly or indirectly teams of 10+ staff is required.
  • Strong understanding of standards and technologies used in web-based applications is required.
  • Strong knowledge of Java, database concepts and cloud technologies is required.
  • Experience working within a Scrum/kanban framework for Agile Software Development is required.

Preferred Technical and Professional Expertise
  • Excellent teamwork and communication skills.
  • Familiar with microservice delivery concepts.
  • Knowledge of email and mobile technology and marketing automation.
  • Cooperate with matrixed team members to meet goals or complete tasks.
  • Must be comfortable working in ambiguous and/or stressful situations.
  • Must be self-motivated yet know when to seek guidance
  • Flexibility, ability to change priorities quickly, and capacity to handle multiple tasks.
  • Effective collaborator with proven process improvement skills.
  • Excellent communication and interpersonal skills.
  • Ability to consistently learn new technologies and apply those concepts for customers needs.
  • Ability to work as part of a geographically dispersed team.
  • Ability to work independently and as part of a team.
  • Keep up-to-date on technology trends, developments & best practices.
  • Ability to communicate effectively to both technical & non-technical audiences.

About Business Unit
At IBM Cognitive Applications, we build open applications that unlock the power of data for clients, partners, and developers. Running on top of IBM's unique Hybrid, Multi-cloud and AI infrastructures, these applications work across horizontal domains and bring our technology to life for end users. Cognitive Applications unit includes: Watson Customer Engagement, Watson IoT, Watson Media and Weather, Talent & Collaboration, Digital Growth & Commerce, and IBM Developer teams.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-11-28 Expires: 2019-12-28

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Senior Manager, Software Development

Atlanta, GA 30303

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