4 days old

Senior Manager, Product Tech, Buyer Risk Prevention, Payment Risk

Seattle, WA 98104


Job summary
Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively stop new and growing fraud threats?

Our mission in Buyer Risk Preventions (BRP) is to make Amazon the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are frictionless for our legitimate customers. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust on Amazon.com.

We are looking for an entrepreneurial senior manager of technical products who will lead a team to define, build, and deliver solutions for payment fraud worldwide. As a Senior Manager of Product-Tech, you will be responsible for customer research, product roadmap of a technical service, testing, monitoring feedback, defining and analyzing performance metrics, and achieving cross-functional product alignment with other Amazon groups. You will deep dive the technologies that power our fraud prevention mechanisms and drive innovations in machine learning and distributed architectures. You will manage the product life cycle from strategic planning to tactical execution, and deliver solutions that will reduce business and fraud risks. You will collaborate with a talented team of software engineers and machine learning scientists who share a passion to make Amazon the safest place to transact.

We need owners who can scale in perspective from strategic vision development to tactical product development. We value product managers who are sensitive to diverse perspectives and help align teams to deliver great customer experiences.

Key job responsibilities
* Own products to deliver 2 VP level goals within the Automation and Customer Friction Management program areas.

* Develop products that enable automated ML-driven risk decisions.

* Drive roadmap efforts and prioritization for products requiring 30+ technical headcount.

* Provide forecasts of system risk decision rates globally to inform staffing for our worldwide payment risk operations investigation team.

About the team
Our mission is to protect our Customers and Amazon from payment related fraud, misuse, and abuse.


  • 5+ years of experience in product management or equivalent with web technologies
  • Experience delivering technology products/services in a high growth environment with a demonstrated ability to translate customer needs into business and product requirements
  • Experience contributing to the engineering or scientific strategy of a product
  • Experience leveraging data to create and deliver on a product roadmap
  • Track record of driving innovation on behalf of customers
  • Bachelor€™s degree


  • Experience with product management for latency sensitive architectures and/or machine learning environments
  • Experience working collaboratively in dynamic environments
  • Experience successfully operating autonomously on highly ambiguous problems
  • Excellent oral and written communication skills
  • Master€™s degree in business, engineering, or a related field
  • Experience in the payments industry, working directly on mitigating credit card chargebacks and fraud is a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Posted: 2022-05-13 Expires: 2022-06-12

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Senior Manager, Product Tech, Buyer Risk Prevention, Payment Risk

Seattle, WA 98104

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